Top Dog 2024 Speaker Will Guidara And Elevating Your Service Game with Unreasonable Hospitality!
Unreasonable Hospitality author Will Guidara joins the crew for SDR.
5 Keys To Running A Successful Wholesale Parts Department
So, you have a successful wholesale operation…at least by the looks of it. You’ve got high sales volumes and revenue. Your customers and employees are satisfied. You serve a large territory. You’ve got it all figured out… But wait! You aren’t profitable – in fact, you are barely scraping by as a wholesale parts business. […]
Morning Routine Of A Millionaire Service Advisor
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]
Are EVs the Future OR the End?
Are EVs the Future OR the End? Welcome everybody to Service Driver Revolution! Today, we’re gonna talk about whether Electric Cars are the demise of our industry? We’ll also be talking about how we should be going into junk yards as a new business model. I’m Chris Collins, this is Christian Lafferty, and […]
Crazy Dealership Stories Of Buying A New Car
Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. We have a great show coming up for you today. I’m going to talk about something very emotional, it’s about something that made me really want to cry recently and I will tell everybody that I’m not the kind of person […]
Top 10 List You DON’T Want Your Business to Be On
Are you excited to know about our Top 10 List you don’t want your business to be on?! Christian and I have an episode today that is for everybody! Who’s ever been disappointed with customer service? There’s tons of examples of companies out there that put profits before customer service or they’re just too big […]
Interview With The Winner Of My Jeep Giveaway
We’ll be interviewing the winner of my Jeep Giveaway today! Wow, I can’t believe Top Dog 2021 is already over! What an absolutely incredible event. I am blown away at the positive feedback we have received from everyone who attended the event and seeing the immediate, positive results has been inspiring. Christian even told me […]
Mastering the Power of Persuasion with Dr. Robert Cialdini
We have exciting conversations for you today with Dr. Cialdini, the author of Influence, The Psychology of Persuasion and Pre-Suasion. Dr. Robert Cialdini is an incredible teacher and fan of human behavior and this is the ramp up to our Top Dog event in October. Top Dog is an annual event we always look forward […]
DigniFi: Financing Cars with LeeAnn Radonski
We have LeeAnn Radonski here today with us and we will talk about DigniFi and how they are transforming the way we purchase thing. Welcome everybody to Service Drive Revolution, we hope you’re having a great week! Chris Collins here and I have is Christian Lafferty who is back from a long road trip with […]
NADA Show: 3 Workshops You Won’t be Seeing at the Expo
I’ll be covering why I won’t be at the NADA Show this year! NADA Show is extremely popular and special, but with certain guidelines on what I can talk about, it makes me feel a bit quiet. I got an interesting letter in the mail, a letter from NADA and for those of you who […]
What is Leadership?
You’re probably wonder, “What is Leadership? We’ve got a fun show for you today. We talk about leadership and what it means, we play a little game called ‘Would You Rather?’ and, like always, we’re going to answer your questions. So you might not have guessed, and I’d rather you not tell me if you […]
The Service Drive Naughty Or Nice List
We’re a couple days away from what is probably the weirdest Christmas of our lives so far, but at least that means an excuse for us to have a Christmas show for you today! Speaking of weird Christmases, both Christian and I are in ugly sweaters, but his deserves special mention. It has a hood […]