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How To Get Promoted At Your Dealership

Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager.  Are you currently looking for a promotion? Do you feel tired of your current position?   We’ll be covering…   -What are the steps?    -What are the things that you […]

Dealership Valet Training for Service Advisors

I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news!    Auto News Update #1: Solar Powered Vehicles    Christian starts off by telling us the news, he announces,    “We’ve got some good news. This was fascinating to me, there’s this article called […]

9 Reasons Why Automotive Service Managers Fail

We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail.    The list is gonna surprise you because there’s some good stuff on there.    I think this will inspire a lot of you and create some fun conversations, but first there’s some […]

Service Advisors Need To Stop Being Average

Stop Being Average!    Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average.    We also are going to talk about the news and discuss our favorite super bowl […]

Questions Your Service Advisors Should Be Asking

Questions Your Service Advisors Should Be Asking..    Welcome everybody to Service Drive Revolution.    I’m Chris Collins and this is Christian Lafferty. Today, we’re going to be talking about questions your service advisors should be asking. Additionally, we’re also going to keep you up to date on the latest news in our industry.   […]

Interview With The Winner Of My Jeep Giveaway

We’ll be interviewing the winner of my Jeep Giveaway today!  Wow, I can’t believe Top Dog 2021 is already over! What an absolutely incredible event. I am blown away at the positive feedback we have received from everyone who attended the event and seeing the immediate, positive results has been inspiring. Christian even told me […]

Rise To The Top As The Service Manager

Do you want to rise to the top as the Service Manager?  Welcome everybody to the big show, Service Drive Revolution. We are profiling finalists from the Service Manager challenge, where you can win my Jeep. I’ve been driving this Jeep blasting country music, and having a lot of fun for many years. First, I […]

Best Recruiting Practices To Hire The Right People

We got an exciting show for you today. Often we get asked about the best recruiting practices to hire the right people and it looks like this,  How do you hire such great coaches?  What do I look out for when hiring a service manager?  Why is it important to find the right Service Advisors […]

Automotive Industry Analysis: Everything Must Go!

Hello, fellow gearheads, service managers, general managers and more! Welcome to this week’s episode of Service Drive Revolution. Today we will be going over my automotive industry analysis!  On today’s episode, we read and discuss an article by the Wall Street Journal, you’re going to see me get a little fired up about NADA, and […]

Tire Season is Here: Automotive Industry Trends

Today, we are going to talk about tire season! It’s important that we get ahead of this and talk about it. We also are going to read a letter from a concerned citizen in parts, which is funny in and of itself. Lastly, we’re going to start off by saying, if you do not have […]

Not Your Typical Automotive Trade Show: Top Dog 2021

Are you going to the automotive trade show everyone is talking about? It’s Top Dog and we’re not your average convention.  Today we are going to talk to a very interesting philosopher? This philosopher on LinkedIn has an interesting approach to how to motivate and retain the younger generation. I think everybody’s going to learn […]

The Business of Influence with Chase Hughes

Hello, and welcome to today’s episode! I am so excited about today, because not only do you guys get to hear 2 of Christian’s amazing jokes, we have the incredible Chase Hughes on the show. “What?! The master of behavioral intelligence and human behavior!? You don’t say!” I do say. And yes, it’s a pretty […]

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