The Dealership Business Model: The Math Matters… A Lot!
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
The Dealership Business Model: Winning The Customer Service Game
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
Top Dog 2024 Speaker Will Guidara And Elevating Your Service Game with Unreasonable Hospitality!
Unreasonable Hospitality author Will Guidara joins the crew for SDR.
Grilling Up Success: What BBQ Can Teach Your Service Department
We had Harry Soo, a BBQ champion, on Service Drive Revolution recently. Now, you might wonder what barbecue has to do with running a Service Department. And it turns out…it’s quite a bit. Embracing New Challenges Harry’s story is pretty remarkable. He went from being an airline pilot to an IT professional, and then became […]
4 Reasons Why Service Advisor Pay Plans Change
We’re going to talk about the thing that everybody hates– pay plans. We’re going to give you a little insight into why the pay plan keeps changing. Whether you’re under Service Advisor pay plans or Service Manager pay plans, it doesn’t matter what position you’re in. Because we have all experienced confusing changes to our […]
Andrew Bustamante: Tips For Understanding Human Nature
We invited a guest that is going to be doing a workshop for our elite group coming up at our Top Dog event. And he’s also going to be speaking on stage at our Top Dog event! It is Andrew Bustamante, former covert CIA intelligence officer, decorated combat veteran, successful consultant to Fortune 10 companies, […]
Duane ‘Dog’ Chapman: Interview With Dog The Bounty Hunter
Duane Lee Chapman, also known as Dog The Bounty Hunter and Duane ‘Dog’ Chapman, is an American television personality known for popular TV programs following his life and adventures as a bounty hunter. Dog is deeply involved in crime fighting, advocating for tough legislation to curb crime, and launching several media ventures including a new […]
Combating The Great Resignation With Dr. Anthony Klotz
We’ve probably all heard the term “quiet quitting” by now, and this workplace phenomenon has been spreading like wildfire. Well, it only seems to be getting worse. Because this has made irreparable impacts to the typical work office culture we’re all so accustomed to already. With the increasing popularity of quiet quitting and the great […]
How To Sell Tires: 4 Ways To WIN The Tire Game
It’s tire season. It’s time to get in the game. I know a lot of dealerships that just see tires as a pain in the a**. Sure, they’re heavy and hard to carry, but you should definitely want to know how to sell tires. Why you need to know how to sell tires. They are […]
Parts Manager Training: 7 Tips On Elevating Your Department
There’s plenty of training for fixed ops available, but rarely do you ever encounter parts manager training specifically geared towards people in parts. This department opens up so many avenues for external and internal business. So it’s important to consider parts manager training. And it’s really difficult to be a Parts Manager in some ways […]
How to Determine the Best Dealerships to Work For
Are you looking to land a job at a dealership? Stuck on which are the best car dealerships to work for? Or maybe you’re already a Service Advisor and you’re not sure if you should leave the dealership you’re currently at for another one? Or maybe you’re trying to figure out what indicators make people […]
What’s Making the Auto Tech Shortage Even Worse?
There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But there seems to be no end in sight to the worsening auto tech shortage. A recent study by Wrench Way investigated this phenomenon and confirmed the auto tech shortage will […]
