We interviewed top 100 business coach, Dave Meltzer, to discuss the recent changes in the business and leadership scene. We talked about the accelerating changes in the industry and how to use Adaptive Leadership Training to excel with these changes. These changes are requiring managers to step up and become leaders. A lot of “leaders” […]
Coach Christian and Chris discuss the many different types of automotive service advisors at the dealership!
Five reasons why dealerships lose customers to independent shops, and how service manager training helps you monitor department issues.
Rob Rowse, Fixed Ops Expert, discusses his journey from being a lube technician to Fixed Ops Expert. He created his path and thrived from it!
Six effective steps on how to run a Service Department. Honesty is the best policy, admit the baby is ugly! Focus on the Outcome.
Today we’re talking about how to address market based pricing increases with your customers. If you’ve been out of your house in the last six months, you know that prices are escalating everywhere…and that includes the car service arena. I was in North Dakota a couple of weeks ago and a dealership there was charging […]
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]