Dealership Valet Training for Service Advisors
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
Service Advisors Need To Stop Being Average
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
Questions Your Service Advisors Should Be Asking
Questions Your Service Advisors Should Be Asking.. Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. Today, we’re going to be talking about questions your service advisors should be asking. Additionally, we’re also going to keep you up to date on the latest news in our industry. […]
Are EVs the Future OR the End?
Welcome everybody to Service Driver Revolution! Today, we’re gonna talk about whether Electric Cars are the demise of our industry? We’ll also be talking about how we should be going into junk yards as a new business model. I’m Chris Collins, this is Christian Lafferty, and that’s what’s coming up on the big show right […]
Service Advisors Giving Away Free Car Diagnosis
Are you ready to learn about free car diagnosis? Today Christian and I are going to talk about something that was polarizing on our LinkedIn profile and it is about ‘How to handle Diagnosis with customers?’ We’re going to give you an update on what’s coming up in the next couple months with the Service […]
Interview With The Winner Of My Jeep Giveaway
We’ll be interviewing the winner of my Jeep Giveaway today! Wow, I can’t believe Top Dog 2021 is already over! What an absolutely incredible event. I am blown away at the positive feedback we have received from everyone who attended the event and seeing the immediate, positive results has been inspiring. Christian even told me […]
Rise To The Top As The Service Manager
Do you want to rise to the top as the Service Manager? Welcome everybody to the big show, Service Drive Revolution. We are profiling finalists from the Service Manager challenge, where you can win my Jeep. I’ve been driving this Jeep blasting country music, and having a lot of fun for many years. First, I […]
Best Recruiting Practices To Hire The Right People
We got an exciting show for you today. Often we get asked about the best recruiting practices to hire the right people and it looks like this, How do you hire such great coaches? What do I look out for when hiring a service manager? Why is it important to find the right Service Advisors […]
Automotive Industry Analysis: Everything Must Go!
Hello, fellow gearheads, service managers, general managers and more! Welcome to this week’s episode of Service Drive Revolution. Today we will be going over my automotive industry analysis! On today’s episode, we read and discuss an article by the Wall Street Journal, you’re going to see me get a little fired up about NADA, and […]
Not Your Typical Automotive Trade Show: Top Dog 2021
Are you going to the automotive trade show everyone is talking about? It’s Top Dog and we’re not your average convention. Today we are going to talk to a very interesting philosopher? This philosopher on LinkedIn has an interesting approach to how to motivate and retain the younger generation. I think everybody’s going to learn […]
Quick Lube Express: The Good, Bad, and Ugly
Welcome everybody to Service Drive Revolution on today’s show, we answer your questions with our special guest for the episode. We’ll be talking about Quick Lube Express Lanes and how it impacts your dealership. Please give me a round of applause to Mia for being a special guest on the show. I wasn’t going to […]
Mastering the Power of Persuasion with Dr. Robert Cialdini
We have exciting conversations for you today with Dr. Cialdini, the author of Influence, The Psychology of Persuasion and Pre-Suasion. Dr. Robert Cialdini is an incredible teacher and fan of human behavior and this is the ramp up to our Top Dog event in October. Top Dog is an annual event we always look forward […]
