Importance of Respect in the Workplace with Stephen Mason
Today on the show, we have a special guest, Stephen Mason, an incredible conversationalist. You’re going to want to listen to it until the very end. We will talk about the importance of respect in the workplace. Also, we’re going to answer your questions and much more, coming up on Service Drive Revolution. Sitting in […]
DigniFi: Financing Cars with LeeAnn Radonski
We have LeeAnn Radonski here today with us and we will talk about DigniFi and how they are transforming the way we purchase thing. Welcome everybody to Service Drive Revolution, we hope you’re having a great week! Chris Collins here and I have is Christian Lafferty who is back from a long road trip with […]
Hiring Military Veterans for Your Service Department
Today we have a guest for you and he’ll be talking about hiring military veterans. Welcome everybody to Service Drive Revolution, I’m Chris Collins and I have Christian Lafferty with me today. Our fascination with it was how to figure out how to hire and recruit Technicians from the military and it’s something that we’ve […]
NADA Show: 3 Workshops You Won’t be Seeing at the Expo
I’ll be covering why I won’t be at the NADA Show this year! NADA Show is extremely popular and special, but with certain guidelines on what I can talk about, it makes me feel a bit quiet. I got an interesting letter in the mail, a letter from NADA and for those of you who […]
The True Value Of Your Auto Repair Technicians
We should value all Auto Repair Technicians out there in our industry. With this shortage for Auto Repair Technicians, it gets harder and harder every single day to find the right ones. Welcome everybody to Service Drive Revolution. I’m Chris Collins and I have Mia Griggs with me today. She has bright red hair and […]
Buying a Car From Carvana Increases Volume For Dealerships
Today we will be talking about how buying a car from Carvana increases the overall traffic of customers that come into the Service Department. Welcome to Service Drive Revolution! I’m Chris Collins and this is Mia Griggs, she’s down in beautiful sunny Los Angeles because she finished writing a training program for me. She’s been […]
Trucking Industry News: Trends Impacting Your Daily Life
Trucking Industry News that we need to talk about are the trends that is impacting your daily life at your dealership. Welcome everybody to Service Drive Revolution. I’m Chris Collins, and this is Christian Lafferty. We have a special guest today, Chryssa Hunlock, who is the closest thing to wonder woman. She currently is the […]
Motivating Employees In The Workplace With Michelle Elrod
We’re going to answer your questions. Remember if we answer your question on the show, the number is (833) 3-ASK-SDR , we will send you some swag if you do! Today we will be going over Motivating Employees in the Workplace and screening employers. Interestingly enough, one of the questions from our show today […]
Strong Leadership Skills To Have As A Service Advisor
Today on Service Drive Revolution. We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills. Our special guest today is Ryan Mutalib, Fixed Ops Director at Weiler Honda of Colerain. The first thing I wanted to ask Ryan was […]
How long should a used car reconditioning take?
Today on the show we talked about how long it takes people to perform used car reconditioning. Again, I’m Chris Collins. This is Christian Lafferty and that’s what’s coming up on Service Drive Revolution. It’s very clear that all of these rental car companies are going through bankruptcy because they’re a disaster. They don’t know […]
How Your Dispatcher Is Hurting Your Dealership
Coming up today, we talk about how to solve any problem and what dispatchers have in common with a wedge blocking the front door to your house. Let’s talk about dispatch! Seriously, you still have dispatch? It’s like somebody who has an ELR of $60. Like if Gerald Ford Was president, when […]
Raise Your Labor Rates, Get Less Declines
Are you raising your labor rates correctly to ensure maximum profits? Today on the show, we talk about how you can raise your labor rates and actually reduce your declines. Mia explains to us what service advisors really mean when they say certain things to their customers.  Mia Griggs will help us […]
