When your service department is struggling to reach its goals and management is breathing down your neck, who can you turn to for help?
In The Irreplaceable Service Manager, Chris Collins provides you with the roadmap to exponentially improve your service department performance in 90 days or less. From maximizing Fixed Absorption and Customer Retention to optimizing Time Management and Labor Rates, Chris’s methods have proven to assist service managers determined to boost their service department results.
A sought-after dealership consultant and management expert, Chris offers a platform for action that helps service advisors and managers improve department operations by:
This book includes hundreds more tips and tricks that will enable you to transform your service department into a well-oiled, lucrative machine – while at the same time making you an Irreplaceable Service Manager.
$49.95
Your 90-Day roadmap to your best Fixed-Ops month ever includes…
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This Step By Step Guide Will Teach You How To…
Levi (verified owner) –
Excellent book full of wonderful advice. I will be using several of these tools in my dealership shortly. This book relates mostly to big line car dealerships, but I can definitely see how to use these tools in my small motorcycle dealership.
Bill Britt (verified owner) –
Great information. Very practical and useful steps to make impactful changes right away
Brian Fox (verified owner) –
If you’re in the automotive industry, this is one of the voices you need to listen to. Great insight, great value, great fun!
Lindsay Coutu (verified owner) –
I ordered this book when our service department was in turmoil. It provided me with insight and guidance that no one around me could offer. I still reference this book regularly and am very thankful for it.
James Quinlan (verified owner) –
Good morning Chris. I was given the oppurtunity within the last few days to read The Irreplaceable Service Manager and I really enjoyed. it. I just became a service manager and the ideas that you give in the book are very informative. I like the idea of the “game” but I just don’t know how I wil implement it. I’m sure with a little practice I will figure something out that will not only be fun but will get my team motivated. I have every intention to review the book one more time to get a better understanding of certain chapters. I also found your time management section very informative. That is definitely something I have to get a handle on! Thank you for allowing me to give some feedback on your book.