I Would Pay $100,000 For a Personal Assistant, if….
Good help is hard to come by, and great help is worth top dollar. Would you pay $100,000 for a rockstar personal assistant? Find out what Chris would do, only on this week’s Service Drive Revolution, now streaming on YouTube, Apple Podcasts, and Spotify!
Drive-By: The Antidote for the Fear of Failure!
Everybody makes mistakes, but some people are so afraid of failure that they forget not all mistakes are bad. Yes, really. Some mistakes are actually an invaluable part of the learning process. Find out how, only on this week’s Service Drive Revolution Drive-By! Now streaming on YouTube, Apple Podcasts, and Spotify!
CES 2020… Sony Making A Car?
In the automotive industry, if you’re not innovating, then you’re falling behind. That’s why, this week, I sat down with Chris Hogland to talk about some of the coolest innovations from CES 2020 last week, with some interesting stuff in store from the car world.
Drive-By: One Little Thing Will Make or Break Your Service Department!
I see it every day: Tons of money left on the table because of one tiny mistake. It’s easy to overlook the little things, but often the little things make the biggest difference. Find out how you can avoid these tiny traps on this week’s Service Drive Revolution Drive-By! Now streaming on Apple, Spotify, and […]
How to be Self-Made
Whether you’re successful, or you’re an utter disappointment to your parents, what you make of your life is 100% up to you. That’s why, on this week’s Service Drive Revolution, I put together a list of what I believe is important to be successful as a self-made person. Find out the secrets to success, only […]
Drive-By: Google Does This to Service Managers Every Day!
Is google brainwashing you? The short answer– YES! The long answer? Well…. Find out what it is, only on this week’s Service Drive Revolution Drive-By! Now streaming on Apple Podcasts, Spotify, and YouTube!
Tesla’s Unfair Advantage?
On this week’s Service Drive Revolution, Chris and Coach Super Mario sat down to discuss the automotive industry’s worst nightmare…. Tesla. If you hadn’t noticed, Tesla is winning, and the rest of us are playing catch-up. Their advantage is so clear…. So why doesn’t anyone talk about it? Find out the truth, only on Service […]
Drive-By: I Made a Service Manager Cry!
When was the last time you cried at work? In the first-ever Service Drive Revolution Drive-By, I read an article that I wrote for AutoSuccess Magazine titled “The 7 Lessons I’ve Learned From Crying Employees.” Catch that story, and a sneak peek of the next episode of Service Drive Revolution, on this week’s SDR Drive-By. […]
How to Have More Energy in 2020, Chris’ Favorite Things of 2019, and Audience Questions
Is 2020 the year you change bad habits? A sit down with Coach Super Mario Pernillo about his weight loss journey, and changing habits in 2020. Questions get answered and Chris talks about some of his favorite things of 2019.
The 5 Unexpected Ways for You to Drive ROI in the Service Department
It’s hard to innovate in the service drive when new service advisors are trained by the advisors before them, who were trained by the advisors before them. As an automotive consultant who chose to do things differently, it was hard to watch this trend continue over the years. I knew we needed to disrupt the […]
Learning on the Fly! Rally Champ, Drifter, Lawyer turned Auto-Entrepreneur: Andrew Comrie-Picard
What should business really look like? Take care of the customer and treat them like you want to be treated. There is a reason many call it the Golden Rule. See how this plays out in the real world with Andrew Comrie-Picard, former high-profile lawyer, pro rally car racing champion, Hollywood stunt coordinator, pro drifter, and founder of ZipTire.
10 Reasons Why Service Advisors Fail
Ever wonder why Service Advisors fail? If you want to succeed, listen in as Chris sits down with service pro, Jeremy O’Neal, and learn the best ways to make – and keep – the customer your number 1 priority, which keeps them coming back. It might not be rocket science, but it’s definitely revolutionary – the Service […]
