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  • chriscollinsces
    CES 2020... Sony Making A Car?
    January 20, 2020
    Service Drive Revolution
    In the automotive industry, if you're not innovating, then you're falling behind. That's why, this week, I sat down with Chris Hogland to talk about some of the coolest innovations from CES 2020 last week, with some interesting stuff in store from the car world.
  • one-little-thing-header
    Drive-By: One Little Thing Will Make or Break Your Service Department!
    January 17, 2020
    Service Drive Revolution
    I see it every day: Tons of money left on the table because of one tiny mistake. It's easy to overlook the little things, but often the little things make the biggest difference. Find out how you can avoid these tiny traps on this week's Service Drive Revolution Drive-By!...
  • self-made-header
    How to be Self-Made
    January 13, 2020
    drive,drive revolution,revolution,service,service drive,Service Drive Revolution,service drive revolution,successful
    Whether you're successful, or you're an utter disappointment to your parents, what you make of your life is 100% up to you. That’s why, on this week’s Service Drive Revolution, I put together a list of what I believe is important to be successful as a self-made person. Find...
  • google-does-this-header
    Drive-By: Google Does This to Service Managers Every Day!
    January 10, 2020
    Service Drive Revolution
    Is google brainwashing you? The short answer-- YES! The long answer? Well…. Find out what it is, only on this week’s Service Drive Revolution Drive-By! Now streaming on Apple Podcasts, Spotify, and YouTube!
  • tesla-unfair-advantage-header
    Tesla's Unfair Advantage?
    January 6, 2020
    drive,drive revolution,revolution,service,service drive,Service Drive Revolution,service drive revolution,tesla
    On this week's Service Drive Revolution, Chris and Coach Super Mario sat down to discuss the automotive industry's worst nightmare.... Tesla. If you hadn't noticed, Tesla is winning, and the rest of us are playing catch-up. Their advantage is so clear.... So why doesn't anyone talk about it? Find...
  • drive-by-cry-header
    Drive-By: I Made a Service Manager Cry!
    January 3, 2020
    drive,drive revolution,revolution,service,service drive,Service Drive Revolution,service drive revolution
    When was the last time you cried at work? In the first-ever Service Drive Revolution Drive-By, I read an article that I wrote for AutoSuccess Magazine titled “The 7 Lessons I’ve Learned From Crying Employees.” Catch that story, and a sneak peek of the next episode of Service Drive...
  • How to Have More Energy in 2020, Chris' Favorite Things of 2019, and Audience Questions
    December 30, 2019
    Service Drive Revolution
    Is 2020 the year you change bad habits? A sit down with Coach Super Mario Pernillo about his weight loss journey, and changing habits in 2020. Questions get answered and Chris talks about some of his favorite things of 2019.
  • The 5 Unexpected Ways for You to Drive ROI in the Service Department
    December 23, 2019
    advisors,drive,service,service drive,Service Drive Revolution,trained,trained by the advisors
    It’s hard to innovate in the service drive when new service advisors are trained by the advisors before them, who were trained by the advisors before them. As an automotive consultant who chose to do things differently, it was hard to watch this trend continue over the years. I...
  • Learning on the Fly! Rally Champ, Drifter, Lawyer turned Auto-Entrepreneur: Andrew Comrie-Picard
    November 12, 2019
    Service Drive Revolution
    What should business really look like?Take care of the customer and treat them like you want to be treated. There is a reason many call it the Golden Rule.See how this plays out in the real world with Andrew Comrie-Picard, former high-profile lawyer, pro rally car racing champion, Hollywood stunt coordinator, pro drifter, and founder of ZipTire.
  • 10 Reasons Why Service Advisors Fail
    November 4, 2019
    Service Drive Revolution
    Ever wonder why Service Advisors fail?If you want to succeed, listen in as Chris sits down with service pro, Jeremy O’Neal, and learn the best ways to make – and keep – the customer your number 1 priority, which keeps them coming back.It might not be rocket science, but it's definitely...
  • The Difference Between 30% and 50% Net to Gross
    October 14, 2019
    Service Drive Revolution
    This week, Chris sits down to share the winners of the September comp and then answers a few listener questions.
  • Volume vs Quality: How Service Advisors Can Find the Balance
    September 16, 2019
    Service Drive Revolution
    Is the problem really volume versus quality?When it comes to drives, service advisors are making mistakes left and right when it comes to balancing volume versus quality. We know this by watching how service advisors are going about their business--how they’re connecting with customers, how receptive customers seem to...
  • NBA
    Become the G.O.A.T. in your Service Drive
    September 2, 2019
    Service Drive Revolution
    What do Michael Jordan and the Chicago Bulls have to do with your Service Drive? According to Top Dog Service Advisor Coach, Mario and Chris Collins - everything.Which is more crucial: super-talented players or a team to have the right players on the court at the right time with...
  • Service Drive Secrets - Behind The Curtain - Part 2
    August 20, 2019
    Service Drive Revolution
    This week on part 2, Joe and Damon continue their conversation on what makes these two seasoned Service Managers tick, how they got to be industry leaders, and what you can do RIGHT NOW to get to where you want to be at your dealership. to Service Drive Revolution...
  • Service Drive Revolution_Auto Service Secrets
    Service Drive Secrets - Behind The Curtain - Part 1
    August 5, 2019
    Service Drive Revolution
    Three service drive pioneers light up cigars and give you a peek behind the curtain to learn what makes them tick, how they got to be industry leaders, and what you can do RIGHT NOW to get to where you want to be at your dealership.Make sure you subscribe...
  • Bring in More Customers by Rethinking Your Marketing Strategy
    July 22, 2019
    Service Drive Revolution
    Service departments are soon to be the bread and butter of dealerships across the country.  People on the road today are driving older, higher mileage cars than ever before - and there has been a recent decrease in new car sales.By changing the way you think about advertising and breaking...
  • The Holy Trinity of Service Advisor Training
    June 24, 2019
    Service Drive Revolution
    Top dog intel on how to run your shop more efficiently while providing your customers with the care and attention they need to keep them repeatedly coming back!Chris and Sylvia are joined by Service Advisor Coach extraordinaire, Coach Super Mario. This trifecta of training expertise answer your questions and...
  • ‘Service Concierge’ is the Biggest Threat to Your Service Advisors - Chris Talks to the Mastermind Behind It
    June 10, 2019
    Service Drive Revolution
    Are service advisors no longer necessary?  Will they be replaced by software?Jack Gardner created Service Concierge - a software program that starts in the house of the customer. A customer can log in, schedule a service and after entering the mileage, get any additional recommended services. Then they can...
  • A Little Southern Hospitality Goes a Long Way - Customer Loyalty & Tech Happiness with “The Humble Mechanic”
    June 8, 2019
    Service Drive Revolution
    Charles Sanville ("The Humble Mechanic"), a Master VW tech, just threw in the towel on his 9-5 gig to work full time on his automotive know-how blog. Jaded by the industry, he has worked hard to create a resource for customers as well as techs that lets you in...
  • Double Your Profits -> Learn The Psychology of Sales
    May 28, 2019
    Service Drive Revolution
    Peloton has designed a fantastic business and next-generation sales model that can be applied to the automotive industry. After a disappointing visit to a store, Chris has some words to share with John Foley, the owner of Peloton. Listen in to hear how Chris can guarantee the company could double...
  • Why You Should Stop Following The Golden Rule
    Why You Should Stop Following the Golden Rule - with Glenn Lundy
    May 14, 2019
    Service Drive Revolution
    Glenn Lundy says the secret to his success is in redefining the “Golden Rule.” He says you have to “treat others the way that they would treat themselves,” and cater to a customer’s individual needs. Glenn Lundy is an industry leader, consultant, and father to seven.
  • Why Trump’s Tax Reform Might Cause A Dip In Car Sales
    Why Trump’s Tax Reform Might Cause a Dip in Car Sales and What You Can do to Stay Ahead of the Curve
    May 14, 2019
    Service Drive Revolution
    Economists are predicting that Trump’s new tax reform will likely cause a big dip in auto sales this spring. Find out what Chris thinks about the doom and gloom sales predictions and what you can do to stay ahead of the curve.
  • Lisa Copeland: Follow the Money
    April 15, 2019
    Service Drive Revolution
    Lisa Copeland received “The Walter P. Chrysler” Award for sales and service excellence, was named one of the Five Most Powerful Women in Austin by the Austin Business Journal, broke the sales record at Fiat for selling 100 brand new Fiat 500s in a month and is the co-author...
  • Chris Answers Your Questions and Talks About the Threat of A.I. Replacing Service Advisors
    April 12, 2019
    Service Drive Revolution
    On this week’s episode, Chris, and head of Salvation at Chris Collins Inc., Sylvia, announce the February comp winners, discuss why artificial intelligence might be every Service Advisors’ biggest competition right now and answer some of your questions!
  • Brian Benstock: Why disrupting the auto industry might be the only way to survive
    April 12, 2019
    Service Drive Revolution
    This week, Chris talks to Brian Benstock, the GM and VP of the #1 Honda and Acura dealership in the world, Paragon in Queens NY, and is known for his customer driven philosophy “The Future is Frictionless,” and for following the digital trends of big name companies like Amazon...
  • Chris Answers Your Questions and Talks About Why People Think He’s a Sugar Daddy
    April 12, 2019
    Service Drive Revolution
    On this week’s episode, Chris, and head of Salvation at Chris Collins Inc., Sylvia, announce the January comp winners, discuss why people ask Sylvia if Chris is her “sugar daddy,” and answer some of your questions!
  • What Have You Done For Me Lately with Guests Mark and Dave Waco
    April 12, 2019
    Service Drive Revolution
    In this week's episode, Chris sits with Mark and Dave Waco. They talk drag racing and Playboy mansion parties. This father-son duo run one of the leading chemical companies in automotive – MOC Chemicals.
  • Make Your Magic More Believable By Keeping It Real
    April 12, 2019
    Business Outlaws
    “The mistake people make is they try to be a superhero, but they don’t realize that even Superman had kryptonite,” Chris “Bulldog” Collins says. “No one will believe you without imperfections. If you’re just putting the best part of you out there, then you’re not believable.
  • The Size of Your Problems Is the Size of Your Life
    April 12, 2019
    Business Outlaws
    If you can’t run your home life, can you run a business?
  • Will You Stay Quiet Or Take A Stand?
    April 12, 2019
    Business Outlaws
    “It sucks to be mediocre,” BigMike says. “Do you know why? No one pays attention to you. Because you’re invisible.”The only way to make yourself known is to take a stand. Ask yourself, “what do I believe in?” Then, fight for it.In the second installment of the Business Outlaws...
  • Eliminate Everything That Keeps You Weak
    April 12, 2019
    Business Outlaws
    Chris and Mike talk about how important is to have toxicity as far as you can from your life in order to be successful! And it’s so true, even a long term girlfriend or boyfriend will have such an impact in your future!
  • Divide Your Audience And Conquer The Market
    April 12, 2019
    Business Outlaws
    A lot of people think they can build a brand, but most of them will screw it up — they’ll start a social media account and give up when it goes nowhere. But for those who stick with it, branding can be extremely powerful. President Trump is an example...
  • The Last Thing You Should Do Before Bed
    April 12, 2019
    Business Outlaws
    Train your subconscious with this simple life hack.Big Mike & Chris give you the secret weapon to mental clarity in this week's Business Edible.
  • How Is Social Media Killing The Music Industry? Ft. Che Pope
    April 12, 2019
    Business Outlaws
    Kanye. Dr. Dre. Lauryn Hill.Since he first began his music-producing career in the mid-’90s, Grammy award-winning Che Pope has worked with some of the world’s most influential R&B and hip hop artists. And in that time, he’s built and launched the careers of countless recording artists.“Talent is one thing,”...
  • Don't Be Afraid to Ask for the Sale
    April 12, 2019
    Business Outlaws
    Strong business relationships are the foundation of successful selling.In the latest Business Edible, Big Mike & Chris give you pointers on maximizing opportunity.
  • How To Stop The Hate — Secrets From Spiritualist Daniel Bruce Levin (Pt. 2)
    April 12, 2019
    Business Outlaws
    You might be too scared to embrace this one secret to finding inner peace. You may think you “got everything figured out,” says BigMike. “But guess what? You don’t. You absolutely don’t and you need to take a hard look at yourself. Start your journey. Don’t fight it —...
  • How You Start is How You Finish
    April 12, 2019
    Business Outlaws
    Be the hero of your own story.In this week’s business edible, Chris and Big Mike help you create a system for active planning.
  • Unlock The Secret To Happiness With This One Tool, Feat. Daniel Bruce Levin (Pt. 1)
    April 12, 2019
    Business Outlaws
    Do you know who you are and what makes you happy?Get ready to open your mind for this episode of Business Outlaws. BigMike and Chris “Bulldog” Collins welcome spiritualist Daniel Bruce Levin to help us crack open the secrets to our inner selves.While others were seeking their fortunes, Daniel...
  • Brain Food and Self Care
    April 12, 2019
    Business Outlaws
    It’s less difficult than you think and making one small change will positively affect other areas of your life.BigMike and Chris give you a strategy for self-care in this week’s business edible.Know your worth, Outlaws! Self-care is crucial for our physical, emotional and mental well-being. As our work lives...
  • The Secret To Massive Income
    April 12, 2019
    Business Outlaws
    Over the last four episodes, we’ve taught you about the mindset you’ll need to guarantee your success, plus how to visualize that success. We’ve taught you how to find your niche, fund your operation, and become the best salesperson for your product. On the final episode of this five-part...
  • Creating Your Own Destiny
    April 12, 2019
    Business Outlaws
    Any challenge can be slain, when attacking it from the right vantage. As Outlaws we come into oppositions on a daily basis that seem insurmountable for the drones of society to overcome. We forge our own path and find a way, against all odds. It's what an entrepreneur does,...
  • Make Every Customer A Lifetime Customer
    April 12, 2019
    Business Outlaws
    Companies like Apple, Salesforce and BigMike’s Blends all have this one thing in common that makes them successful: They all use a similar business strategy. This strategy is so impactful that it will completely change the way you develop and market your product. You will become a better salesperson...
  • This One Weird Hack Will Steal People’s Attention In No Time
    April 12, 2019
    Business Outlaws
    You’re sitting in an important business meeting and sense that you’re losing your boss’s attention. What can you do to get it back and never let it go? On this week’s episode of Business Edibles, BigMike shows Chris “Bulldog” Collins the secret to keeping people captivated and enthralled. “But before...
  • How To Guarantee Your Success
    April 12, 2019
    Business Outlaws
    What business advice would you give your 24-year-old self if you could go back in time?“Invest in yourself,” declares BigMike on this episode of Business Outlaws alongside Chris “Bulldog” Collins.The Outlaws agree — you’re going to fail if you rely on investors to fund your business ventures. It’s not uncommon for...
  • Pack Your Own Parachute
    April 12, 2019
    Business Outlaws
    If you're an Outlaw, you're self-made. You might take calculated risks or you may swing for the fences, but at the end of the day, you ALWAYS bet on yourself. BigMike and Chris break down the importance of this fundamental principle of entrepreneurship in this week's Business Edible.Receive more...
  • Niches, Riches, and...
    April 12, 2019
    Business Outlaws
    In Part 2 of Business Outlaws five-part series, “The Recipe to Freedom: Running a Lucrative Online Business,” BigMike and Chris “Bulldog” Collins discuss how to create a business that won’t just make you money, but will also give you financial freedom.No matter what field you’re in, you’ve got competition....
  • Stop Praying For Failure
    April 12, 2019
    Business Outlaws
    The story you play in your mind is the movie you're writing for your life. Is your story a hero's journey or a tragic comedy? There's an old quote attributed to Henry Ford that goes “Whether you think you can, or you think you can't--you're right.” BigMike and Chris...
  • Don’t Be Full of Sh*t
    April 12, 2019
    Business Outlaws
    In part one of Business Outlaws’ five-part series, “The Recipe to Freedom: Running a Lucrative Online Business,” BigMike and Chris “Bulldog” Collins discuss how to make a six-figure salary while working from the beach of your choice.You’ve been teased with this well-worn carrot before, but it’s different this time....
  • Family Is Family, But Business Is Business.
    April 12, 2019
    Business Outlaws
    One huge obstacle that most entrepreneurs face at the start of their careers: Support, or lack thereof. Whether it’s support from family or a partner, BigMike and Chris give you the one single tip that will help clear up any doubts you have about who your support system is,...
  • Personal Development Is Business Development - 20
    Control Of Your Inner Evil - feat. James Bonnet pt 2
    January 22, 2019
    Business Outlaws
    Go deeper into the human psyche to explore the mechanisms we can all use for evil — and for good.There’s more to say about the veil of consciousness than we can fit into one episode of Business Outlaws, so here’s Part 2 of BigMike and Chris “Bulldog” Collins’ discussion...
  • Finding Your Power with Photographer Jen Rosenstein - 12
    The Ultimate Hack to Reprogramming your Brain - feat. James Bonnet pt 1
    January 22, 2019
    Business Outlaws
    Everybody who’s ever seen a movie is familiar with the Hero’s Journey. But you don’t actually have to watch any movies to see the Hero’s Journey in action...because it’s literally programmed into your DNA.In this episode of Business Outlaws, special guest James Bonnet joins BigMike and Chris “Bulldog” Collins...
  • Business Outlaws - Outlaw Leadership - 2
    Business Outlaws - Damon Dash - Fuck the Money Guys, They Have No Soul
    January 22, 2019
    Business Outlaws
    How do you make money without selling out? That’s what Damon Dash — music producer, entrepreneur, co-founder of Roc-A-Fella Records, and contributor to memoir Culture Vultures — came to the studio to discuss with BigMike, Chris “Bulldog” Collins and host Jayme Foxx on this episode of Business Outlaws.“I gave...
  • Alternative Education For The Business Elite - 18
    Business Outlaws - David Garfinkel: Branding Doesn’t Sell Stuff. Here’s What Does
    January 22, 2019
    Business Outlaws
    There’s marketing, and then there’s sales. They’re not the same thing, but one without the other is sure to lead to failure for your company. On this episode of Business Outlaws, David Garfinkel, renowned author and copywriting coach who personally mentored BigMike, breaks down what effective direct response marketing is and...
  • Be a Customer-Focused Marketing Machine - 11
    Business Outlaws - “Boston” George Jung - How much money is enough?
    January 22, 2019
    Business Outlaws
    How much money is enough to satisfy you? If you had to choose a dollar amount that would make you say “I’ve got what I need, I can retire happy now,” what would that dollar amount be?That’s what BigMike asks “Boston” George Jung in this episode of Business Outlaws....
  • Mike Tyson On What It Takes To Be A Champion
    Business Outlaws - Mike Tyson On What It Takes To Be A Champion
    January 22, 2019
    Business Outlaws
    To become the youngest heavyweight boxing champion ever, Mike Tyson had to be more than a badass boxer. He also had to be a boxer audiences wanted to buy tickets to see battle it out in the ring. Do you have a persona that consumers want to buy from?BigMike...
  • The Casualties of Fringe Industries w/ Darren Roberts
    Business Outlaws - The Casualties of Fringe Industries w/ Darren Roberts
    January 22, 2019
    Business Outlaws
    Have you ever found yourself longing to journey down the road less traveled? Entrepreneurs are the pioneers of the business world, but those who dare to seek profit in fringe industries have to navigate a different mind field of challenges the run of the mill business owner wouldn’t face.In...
  • Who’s Afraid Of The Big Bad Boss? – Eric Edmeades Pt. 2
    Business Outlaws - Who’s Afraid Of The Big Bad Boss? – Eric Edmeades Pt. 2
    January 22, 2019
    Business Outlaws
    Nobody wants to be the bad guy. But sometimes, you’ve gotta play the part in order to be the good guy. In Part 2 of Eric Edmeades’ conversation with BigMike, Chris “Bulldog” Collins and host Jayme Foxx, he talks about emotional needs and how they warp our perspectives and...
  • You’re Eating Wrong, You’re Thinking Wrong
    Business Outlaws - You’re Eating Wrong, You’re Thinking Wrong — And That’s Screwing You Up with Eric
    January 22, 2019
    Business Outlaws
    What are you afraid of? There’s no shame in admitting that you’re afraid of your business failing. You’ll never meet a business owner who isn’t afraid of failure. But while some people let that fear keep them working for the man, others accept that any time there’s a chance...
  • When the Bubble Bursts, Will You Survive? with Drake Sutton-Shearer
    Business Outlaws - When the Bubble Bursts, Will You Survive? with Drake Sutton-Shearer
    January 22, 2019
    Business Outlaws
    Bubbles develop in every industry. And they get bigger and bigger and bigger...until they pop. It happened in the tech industry, it happened in the housing market and it’s gonna happen in the cannabis market. How is your business equipped to ride out a bubble in your industry?In this...
  • Overcome Your Past - Build Your New Virtual Reality with Brent Bushnell
    Business Outlaws - Overcome Your Past - Build Your New Virtual Reality with Brent Bushnell
    January 22, 2019
    Business Outlaws
    When you were a kid, you probably heard the old cliché that “you can be anything you want to be,” trotted out on a near daily basis. But nowadays, we’re living in a world where it’s actually true, thanks to virtual reality — which exists because of the driven,...
  • You’re A Monster: Exclusive Interview With Tim Larkin - 32
    Business Outlaws - You’re A Monster: Exclusive Interview With Tim Larkin - 32
    January 22, 2019
    Business Outlaws
    In Part 2 of the Business Outlaws interview with Tim Larkin, creator of Target Focus Training and author of Survive the Unthinkable and When Violence is the Answer, BigMike, Chris “Bulldog” Collins and host Jayme Foxx continue their discussion on protecting yourself in violent situations by understanding how predators view your body. In business,...
  • Tim Larkin Tells You How To Not Get Your Ass Beat
    Business Outlaws - Tim Larkin Tells You How To Not Get Your Ass Beat - 31
    January 22, 2019
    Business Outlaws
    It’s an unfortunate reality that violence exists in our world. We all move in and out of situations on a daily basis that can potentially become violent — you might not realize it because most of these situations don’t become destructive, but that doesn’t mean the risk is any...
  • Think You’re at a Disadvantage?
    Business Outlaws - Think You’re at a Disadvantage? Bet you Never Built an Empire After 13 Years in Prison
    January 22, 2019
    Business Outlaws
    How do you recover from an extreme setback, like going to prison? What’s your plan for rebuilding your life and your brand after you’ve hit rock bottom? In this episode of Business Outlaws, BigMike, Chris “Bulldog” Collins and host Jayme Foxx chat with “Freeway” Rick Ross, convicted drug trafficker who’s now...
  • How To Keep Psychopaths And Sociopaths From Using You - 29
    Business Outlaws - How To Keep Psychopaths And Sociopaths From Using You - 29
    January 22, 2019
    Business Outlaws
    Psychopath. Sociopath. Narcissist. Codependent. Gaslighting. Triangulation. You’ve likely heard all these terms before, but can you accurately define them? More importantly, can you recognize them in yourself and in the people you interact with? In this episode of Business Outlaws, BigMike, Chris “Bulldog” Collins and host Jayme Foxx dive down the...
  • Stop Making These Common Marketing Mistakes - 28
    Business Outlaws - Stop Making These Common Marketing Mistakes - 28
    January 22, 2019
    Business Outlaws
    Anybody can sell a commodity. And nearly everybody who tries to sell a product fails. Why? Because they didn’t market their products effectively.In this episode of Business Outlaws, BigMike talks marketing with Chris “Bulldog” Collins and host Jayme Foxx. In particular, BigMike calls out cookie-cutter influencers and self-proclaimed brand builders who...
  • How To Take Your Side-Hustle and Make It Your Career - 27
    Business Outlaws - How To Take Your Side-Hustle and Make It Your Career - 27
    January 22, 2019
    Business Outlaws
    How do you make your side hustle your main gig? This is the million-dollar question for any entrepreneur trying to make their dream a reality. On Episode 27 of Business Outlaws, Chris Collins, BigMike and host Jayme Foxx break that question down and give you the tips and tricks...
  • Grow Your Business Through Customer Trust - 26
    Business Outlaws - Grow Your Business Through Customer Trust - 26
    January 22, 2019
    Business Outlaws
    Trust is the cornerstone of any successful business venture. If you establish trust with your customers, they will come back to you, time and time again. On this episode of Business Outlaws, BigMike, Chris Collins and host Jayme Foxx discuss how you can grow your business by establishing a relationship...
  • The Primal Celebration Of Man - Burning Man - 25
    Business Outlaws - The Primal Celebration Of Man - Burning Man - 25
    January 22, 2019
    Business Outlaws
    Burning Man isn’t just a festival — it’s a community of brave souls who come together once a year in the Nevada desert. Each year, these like-minded individuals build a temporary city, at the middle of which sits a wooden effigy of a man. Then, by holy ritual, they...
  • What You Don’t Know About The 1 Percent - 24
    Business Outlaws - What You Don’t Know About The 1 Percent - 24
    January 22, 2019
    Business Outlaws
    Roughly one out of every one-thousand Americans grosses over half-a-million dollars in annual income. In mainstream media, these people have been villainized as power-hungry one-percenters. But the truth is that the one-percent create the most jobs across the U.S. — and a lot of them worked their asses off...
  • Stress Management For Entrepreneurs - 23
    Business Outlaws - Stress Management For Entrepreneurs - 23
    January 22, 2019
    Business Outlaws
    Stress. Can you handle it? Because the truth is that the higher you climb on the ladder of success, the more stress you’ll experience.On Episode 23, Chris Collins, BigMike and host Jayme Foxx sit down to discuss their stress management strategies, tactics and tips. You’ll hear the Outlaws’ processes...
  • When Should You Take On A Business Partner? - 22
    Business Outlaws - When Should You Take On A Business Partner? - 22
    January 22, 2019
    Business Outlaws
    Let’s face it: Most entrepreneurs are independent, highly driven, outside-the-box thinkers. In fact, many of the qualities that make them great entrepreneurs are the same ones that make them not-so-great employees.However, there will come a time in your business when it’s worth considering taking on a partner — or...
  • Four Steps For Impeccable Customer Experience - 21
    Business Outlaws - Four Steps For Impeccable Customer Experience - 21
    January 22, 2019
    Business Outlaws
    Customer experience is everything — even in industries you wouldn’t normally associate it with. In this must-listen episode, the Outlaws and host Jayme Foxx discuss the importance of providing a first-class customer experience and lay out a four-step formula for improving it in your business. You’ll also hear BigMike...
  • Personal Development Is Business Development - 20
    Business Outlaws - Personal Development Is Business Development - 20
    January 22, 2019
    Business Outlaws
    If you’re pushing yourself to the limit everyday in the pursuit of your ambitions, then you need to take the time to assess your physical health and wellbeing — before you crash and burn out. In this episode, the Outlaws break down the importance of personal development and maintaining...
  • 7 Misconceptions of Young Entrepreneurs, - 19
    Business Outlaws - 7 Misconceptions of Young Entrepreneurs, - 19
    January 22, 2019
    Business Outlaws
    Many young entrepreneurs have ideas about business that are simply unfounded. In this episode, BigMike and Chris Collins break down the seven most common misconceptions held by young entrepreneurs. Listen as the Outlaws and host Jayme Foxx discuss topics including the compatibility of technology and education, making sound buying...
  • Alternative Education For The Business Elite - 18
    Business Outlaws - Alternative Education For The Business Elite - 18
    January 22, 2019
    Business Outlaws
    Do you know what Bill Gates, Henry Ford, Mark Zuckerberg and Richard Branson all have in common — aside from being some of the most successful businessmen in history? They’re all dropouts. On this episode, BigMike and Chris Collins discuss education — their own experiences with the school system,...
  • Opioids, Cannabis and Life after the NFL with Kyle Turley - 17
    Business Outlaws - Opioids, Cannabis and Life after the NFL with Kyle Turley - 17
    January 22, 2019
    Business Outlaws
    In this episode of Business Outlaws, sit down with former NFL offensive lineman Kyle Turley as he shares vital life lessons that separated him from the pack and led to his success as an athlete, plus helped him build a second rewarding career in CBD. Since retiring in 2007,...
  • The Millennial Rising - 16
    Business Outlaws - The Millennial Rising - 16
    January 22, 2019
    Business Outlaws
    Millennials. They challenge the status quo. They find new ways to defy societal norms. They pave their own way by going into business for themselves. In this episode, the Outlaws discuss the millennial generation, providing them with the essential tools to break through the noise and become successful entrepreneurs...
  • The Five-Step Networking Formula With Larry Benet” - 15
    Business Outlaws - The Five-Step Networking Formula With Larry Benet” - 15
    January 22, 2019
    Business Outlaws
    How do you create a meaningful and lasting connection with someone you just met — particularly if that person is highly influential or successful? On this episode of Business Outlaws, you’ll learn from Larry Benet how to network like a pro. Listen in as Larry, widely considered one of...
  • When to Hire Your First Employee - 14
    Business Outlaws - When to Hire Your First Employee - 14
    January 22, 2019
    Business Outlaws
    Hiring your first employee is a pivotal moment for any entrepreneur. It can literally make or break your business. On this episode of Business Outlaws, you’ll learn from BigMike and Chris Collins on how to hire like a boss.Chris Collins talks about the impact of his first assistant in the...
  • Disrupting the Simulation - 13
    Business Outlaws - Disrupting the Simulation - 13
    January 22, 2019
    Business Outlaws
    Ask yourself this: Are you getting the results you want from your business — or from your life in general? If the answer is no, then it’s time to evaluate the patterns, routines and habits you currently have in place and mindfully change them. On Episode 13 of Business...
  • Finding Your Power with Photographer Jen Rosenstein - 12
    Business Outlaws - Finding Your Power with Photographer Jen Rosenstein - 12
    January 22, 2019
    Business Outlaws
    Many self-employed artists struggle to command the respect — and competitive wages — they deserve. On episode 12, the Business Outlaws are joined by rock star photographer and author Jen Rosenstein to talk about taking control of the situation, understanding the value you provide, and not accepting less than...
  • Be a Customer-Focused Marketing Machine - 11
    Business Outlaws - Be a Customer-Focused Marketing Machine - 11
    January 22, 2019
    Business Outlaws
    Regardless of what business you’re in, you must learn the art of marketing if you want to be truly successful. On this episode of Business Outlaws, BigMike and Chris Collins explain how to make yourself a customer-focused marketing machine — first, by shifting the way you see yourself.Until you...
  • Managing Relationships at High Levels of Success - 10
    Business Outlaws - Managing Relationships at High Levels of Success - 10
    January 22, 2019
    Business Outlaws
    As you achieve greater heights of success, the dynamics in your relationships will change. On this episode, Chris Collins and BigMike talk about maintaining relationships with family members, friends, and even love interests as you break through higher ceilings of success, as well as how to develop new relationships....
  • Taking Out The Mind Trash - 9
    Business Outlaws - Taking Out The Mind Trash - 9
    January 22, 2019
    Business Outlaws
    Perhaps the most critical component to lasting business success is having the right mindset, which includes being able to take out the "mind trash" — that is, the self-doubt and self-defeating thoughts that often stem from childhood. On Episode 9, Chris Collins and BigMike discuss changing a negative self-image...
  • The Fear of Failure - 8
    Business Outlaws - The Fear of Failure - 8
    January 22, 2019
    Business Outlaws
    Is it OK to fail? If you’re facing big obstacles in your entrepreneurial journey, this is the episode for you. The Outlaws break down the fear of failure, how failure can lead to success, how successful people navigate failure, and what you can do to fail right.Chris Collins and...
  • How To Get Paid As A Freelancer - 7
    Business Outlaws - How To Get Paid As A Freelancer - 7
    January 22, 2019
    Business Outlaws
    Make sure to get PAID! It’s estimated that 50 percent of millennials work as independent contractors. But as a freelancer, getting paid can sometimes present a problem. In this episode, Chris Collins and BigMike talk tips and tactics to ensure you get what you’re owed — and get more...
  • Big Mike
    Business Outlaws - Jason Fladlien, Co-Founder of Rapid Crush Pt. 2 - 6
    January 22, 2019
    Business Outlaws
    In the second part of a two-part episode, hear digital sales and marketing expert Jason Fladlien perform one of his strongest sale closes — one that leaves the Outlaws totally amazed and completely sold. Fladlien, BigMike, Chris Collins and host Jayme Foxx continue their exploration of Fladlien’s internet marketing...
  • Jason Fladlien Pt. 1 - 5
    Business Outlaws - Jason Fladlien Pt. 1 - 5
    January 22, 2019
    Business Outlaws
    On this special two-part edition of Business Outlaws, learn how one man segued from being a monk to a rapper to a leading internet marketer who’s sold upward of $100 million in product via webinars. Chris Collins and BigMike are joined by Jason Fladlien, co-founder of Rapid Crush, a...
  • CULTURE: The Pulse of Your Business - 4
    Business Outlaws - CULTURE: The Pulse of Your Business - 4
    January 22, 2019
    Business Outlaws
    In this week’s episode of Business Outlaws, BigMike and Chris Collins convene to discuss company culture — why it’s so important, and how to establish a strong culture that will inspire both your employees and your audience to strive for greatness. Listen in as the Outlaws and host Jayme...
  • Celebrity Boxing Trainer, Matt Baiamonte - 3
    Business Outlaws - Celebrity Boxing Trainer, Matt Baiamonte - 3
    January 22, 2019
    Business Outlaws
    On this edition of Business Outlaws, Chris Collins and BigMike sit down with top boxing trainer Matt Baiamonte. A protégé for 12 years of legendary boxing trainer Angelo Dundee, Baiamonte continues to employ Dundee’s proven methods to train top athletes and A-list celebrities including LeBron James, Dwyane Wade, Chris...
  • Business Outlaws - Outlaw Leadership - 2
    Business Outlaws - Outlaw Leadership - 2
    January 22, 2019
    Business Outlaws
    In this week’s episode of Business Outlaws, BigMike, Chris Collins and host Jayme Foxx meet up in the Syndicate X Safe House to discuss the traits of elite-level leaders. Listen in as the Outlaws discuss whether leaders are born or created, their earliest memories of leadership, leading people who...
  • Business Outlaws - Meet The Outlaws - 1
    Business Outlaws - Meet The Outlaws - 1
    January 22, 2019
    Business Outlaws
    Welcome to “Business Outlaws”. In this first episode, you’ll get to know your hosts and what this podcast is all about! Advanced Nutrients Founder and CEO, BigMike and Syndicate X Founder, Chris Collins, sit down with TV show host, Jayme Foxx, for this exciting new business podcast unlike any...
  • Business Whisperer
    Business Whisperer - Promo
    January 22, 2019
    Business Whisperer
    I have spent much of my life coaching hardworking people and fixing broken businesses. Each story was unique and every day provided me with new challenges. In these challenges, the stakes were high. It was someone’s career, business or legacy on the line. They trusted in me, and I...
  • Racist Siri, Commercial Real Estate
    Racist Siri, Commercial Real Estate, and Yoga Pants Peace Prize
    January 22, 2019
    Business Whisperer
    Building inventory, retaining employees, finding the hungry crowd, every entrepreneur has hurdles to face and they're usually facing them alone. When they work with one another, however, or with a mentor and open up about their challenges, they find that anything is possible.If you're a business owner or entrepreneur...
  • Girl Scouts, Weed Dispensaries
    Girl Scouts, Weed Dispensaries, Uber For Editing, and Overcoming Mental Blocks in Business
    January 22, 2019
    Business Whisperer
    Is it ethical for a Girl Scout to sell cookies outside of a marijuana dispensary? Would you support a kickback to your doctor if they recommended you to a life-saving treatment? How solid would your copy be if someone edited everything you wrote? Are shoes made better if designed...
  • Business Whisperer
    Training Your Spouse, Making Money As An Artist, And Creating A Cannabis Academy Using Grant Card
    January 22, 2019
    Business Whisperer
    Here’s the thing…if you're an entrepreneur, you aren’t like other people. You don’t have the OPTION to go work a 9-5. So when it comes to “work-life balance”…throw that idea out the damn window. You've gotta work like your soul is on the line! Relationships, locations, time, energy, blood,...
  • Jeff Bezos, Making A Murderer
    Jeff Bezos, Making A Murderer, and Navigating A Business Through Divorce
    January 22, 2019
    Business Whisperer
    What do Amazon Prime, Making A Murderer, and CPA's all have in common with helping this Independent Contractor carve a path to retirement? How does going through a divorce leave you a runway for writing your first book? Correlations aren't always built on an X and Y grid...Z factors...
  • Alexander McQueen, The Proper Gentleman, and Taking Kids to Prison
    January 22, 2019
    Business Whisperer
    Election day is behind us and I officially decided the Mi Vida is my favorite tequila drink, but the advice I give on this episode of the Business Whisperer is timeless. How do you overcome the struggles success can bring with maintaining inventory to supply the demand, reduced turnaround...
  • Chris Collins
    How To Use Marketing Effectively - Service Drive Revolution #55
    February 14, 2018
    Chris Collins Unleashed
    Marketing is this topic today with Service Drive gurus Chris Collins and Gary Daniel. In this snack size episode of Service Drive Revolution, perfect for your morning commute, Chris and Gary discuss the process of Marketing. How can you drive traffic to the service drive, be the most effective...
  • Gamification by Chris Collins
    The Role Of The Shop Foreman - Service Drive Revolution #54
    February 7, 2018
    Chris Collins Unleashed
    The role of the SHOP FOREMAN ...Chris and Gary catch up with some brief conversation about a “fasting” documentary in which Gary felt inspired by with his never-ending cholesterol issues. This is quickly put into context by Chris by simply stating “fasting is when you don’t eat!”. The main...
  • Business Trainer - Chris Collins with Cal Fussman
    How to Interview Like a Boss - Interviewing Techniques and Skills from THE Cal Fussman
    January 20, 2018
    Chris Collins Unleashed
    Business performance leader Chris Collins sits down with journalist and author Cal Fussman. Cal is a Writer at Large for Esquire magazine, known for the ‘What I've Learned’ column, and is known from his interview techniques and skills rooted from extensive experience in the interviewing and journalism world. Some...
  • Chris Collins' Idea
    The Dangers of Scaling Too Fast (Revisited)
    January 5, 2018
    Chris Collins Unleashed
    Problems that businesses can run into when scaling too fast. Various issues include hiring systems and cash flow issues.If you have a business and you want to scale and grow, this is MUST-LISTEN episode so that you don’t run into any deal-breaking problems along the way....
  • Steve
    The Art Of Making Things Happen With Steve Sims (Full Interview) Revisited
    December 29, 2017
    Chris Collins Unleashed
    Friend and C.E.O of Bluefish, a personal concierge service for VIPs and Executives, Steve Sims.In PART ONE of this fascinating two-part podcast, Steve Sims unravels some of his secrets in how to create and sell unforgettable experiences. Amongst the mind-blowing stories of setting up a dinner in the Accademia...
  • Chris Collins
    How To Double Sales At An Equinox Gym Revisited
    December 22, 2017
    Chris Collins Unleashed
    Doubling sales without new customers? On this today's show, we discuss a few some simple tools and processes that can double sales for a business in the gym industry. We use the gym we go to every day - Equinox in Los Angeles, as our case study example. Without increasing foot...
  • Chris Collins - Advisor Payplans
    Advisor PayPlans - Service Drive Revolution #53
    December 6, 2017
    Service Drive Revolution
    Service Drive gurus Chris Collins and Gary Daniel are back revisiting the widely successful Service Drive Revolution to discuss ADVISOR PAY PLANS.First off, Chris tells a hilarious story from the East coast coaching group meeting that involves, NFL, cigar bars, time confusion and head Chris Collins coach Jair Martinez....
  • Business Coach - Chris Collins' We Answer Your Questions episode
    We Answer Your Questions - Service Drive Revolution #52
    November 28, 2017
    Service Drive Revolution
    They’re back! The Service Drive gurus Chris Collins and Gary Daniel are back revisiting the widely successful Service Drive Revolution to answer your questions. In this week's episode, Chris and Gary catch upon what’s happened since they recorded the last episode at the Top Dog Event 2017. They discuss...
  • Chris Collins' Guest
    Presence
    October 25, 2017
    Chris Collins Unleashed
    In this week's show, we ask the question: do you have presence? What is presence? And how do you establish it? How do you command a room and use presence as an effective business tool that will create connections and a lasting impact?Diving in, we discuss authenticity, self-pride and...
  • Steve Sims
    The Art Of Making Things Happen With Steve Sims - Part 2
    October 19, 2017
    Chris Collins Unleashed
    In this special two-part episode of Chris Collins Unleashed, we sit down with friend and CEO of Bluefish, a personal concierge service for VIPs and Executives, Steve Sims. In part two, Steve continues with his incredible stories of how Bluefish came to be. He discusses the moments where he faced...
  • Steve
    The Art Of Making Things Happen With Steve Sims - Part 1
    October 17, 2017
    Chris Collins Unleashed
    In this special two-part episode of Chris Collins Unleashed, we sit down with friend and CEO of Bluefish, a personal concierge service for VIPs and Executives, Steve Sims. In this first episode, Steve unravels some of his secrets for how to create and sell unforgettable experiences. Amongst the mind-blowing stories...
  • Gamification by Chris Collins
    Gamification: Playing For Profits
    October 11, 2017
    Chris Collins Unleashed
    In this episode of Chris Collins Unleashed, we discuss one of our favorite topics: Gamification. It's the ultimate business hack and its implementation has long been a core part of our business turnaround process. In fact, I am so passionate about it, it is the subject of my Amazon best-selling...
  • Chris Collins
    Work / Life Balance - Part 2
    October 5, 2017
    Chris Collins Unleashed
    Today, we re-visit a topic we covered a few episodes back: work/life balance. In this follow-up episode, we re-examine the topic through the lens of an entrepreneur who has prioritized their business and growth of their career over just about everything else. How can you maintain a healthy home...
  • Chris Collins' Guest
    The Business of Sleep
    October 3, 2017
    Chris Collins Unleashed
    Entrepreneurs are notorious for working countless hours to achieve their business goals. When fully grinding, 18 or even 20 hour days are becoming more commonplace. While devoting these extra hours towards your venture, another aspect of your life suffers directly. It's sleep. And it's more important than you think. Today,...
  • Guest
    Trump/NFL: If Politics Was A Business
    September 28, 2017
    Chris Collins Unleashed
    In today's episode of Chris Collins Unleashed, we weigh in on the current political climate with the recent seemingly league-wide NFL player protest. We take a look at how perspective influences decision-making, highlighting the importance of understanding the full story before trying to fix things. As a leader, you...
  • Chris Collins
    How To Double Sales In a Hair Salon
    September 26, 2017
    Chris Collins Unleashed
    In this episode, we take a look at the hair styling and beauty industry, focusing on how salons can dramatically increase profits. 8 out of every 10 hair salon businesses will fail. These are primarily family-owned, mom & pop businesses shutting down, so we want to give them the...
  • Freddy
    The Business of Tattoos with Freddy Negrete - Part 2
    September 21, 2017
    Chris Collins Unleashed
    In part two of Unleashed with Freddy Negrete, we learn about his rise in the ranks, tattooing Hollywood stars and opening a shop of his own in Santa Barbara. Freddy touches on the mistakes he made with his own shop, that even lead to a lawsuit. Diving into business, Freddy...
  • Chris Collins' with guests
    The Business of Tattoos with Freddy Negrete - Part 1
    September 19, 2017
    Chris Collins Unleashed
    In part one of this special two-part series, we sit down with legendary tattoo artist, Freddy Negrete, to talk about the business of ink. From Freddy’s time in jail, where he learned the art of black and gray tattooing, to his apprenticeship with Ed Hardy, to smoking lovelies (a...
  • Guest
    The Dangers of Scaling Too Fast
    September 14, 2017
    Chris Collins Unleashed
    Rapid growth of your business is good, right? In this week's show, we discuss the problems that business’ can run into when scaling too fast. Various issues include hiring systems and cash flow issues. If you have a business and you want to scale and grow, you need to approach...
  • Chris Collins
    Do Politics and Business Mix?
    September 12, 2017
    Chris Collins Unleashed
    From Uber to Apple, Hobby Lobby to Chick-Fil-A, we’re seeing major corporations and leading business figures sticking to their political stances in this turbulent governmental era. In some cases, political and religious beliefs have changed the course of an organization's day-to-day operations, and in other cases, influential business figures have engaged...
  • Chris Collins
    The Mental Game of Success
    September 7, 2017
    Chris Collins Unleashed
    On today’s show, we discuss the mental game of success. In the world of high performance, mindset is everything. As an entrepreneur, you must have control over your mind, even when the stakes are incredibly high. We have been longtime advocates of meditation, visualization techniques, positive affirmations and other...
  • Chris Collins' Booming
    Boom or Bust: Growing Industries & Dying Ones
    September 5, 2017
    Chris Collins Unleashed
    What can be learned from JCPenney? Can Sears be saved?In this episode of Chris Collins Unleashed, we examine companies and industries that are flourishing versus companies and industries that are struggling or even facing extinction due to rapid developments in technology and cultural shifts. This episode is perfect for...
  • Chris Collins' with guests
    Business, Beards and the McKibbin Brothers
    August 31, 2017
    Chris Collins Unleashed
    In this special ‘World Beard Day’ episode of Chris Collins Unleashed, Chris and Gary sit down with the best-bearded duo in sports, Maddison and Riley McKibbin of the AVP professional beach volleyball league. The guys talk competition, business, and of course, beards! And later dive into everything from the high-performance mindset,...
  • Service Drive Revolution by Chris Collins Inc.
    The 2017 $50k Service Manager Challenge SPECIAL
    August 24, 2017
    Service Drive Revolution
    In this week's show, we have a bonus SDR episode in celebration of our Top Dog 2017 event. The service drive experts Chris “Bulldog” Collins and Gary “G Man” Daniel sit down with the finalists of the $50,000 Service Manager Challenge. Held in the Renaissance Hotel in Los Angeles, Chris...
  • Chris Collins
    What is the Ideal Work / Life Balance?
    August 23, 2017
    Chris Collins Unleashed
    Should having the perfect work/life balance be your true goal? In this week's show, we discuss the vital topic of work/life balance. We look at what this balance actually it, and what it should mean to you if you’re starting a business vs. working for someone else, building equity for...
  • Guest
    How To Compete and Win In Today’s Market
    August 8, 2017
    Chris Collins Unleashed
    In this week's show, Chris and Gary speak up for the underdog, the companies going against the big, overpowering conglomerates that dominate the mass market industries, and the give you the secret weapon in this David vs Goliath fight.The number one tool that smaller business’ can use to create...
  • Chris Collins
    The Business Of Membership Clubs & Continuity
    August 1, 2017
    Chris Collins Unleashed
    Following last week’s show about the membership model in Equinox Health Clubs (and the profit opportunities they are missing), this week we discuss similar businesses, and how to effectively incorporate continuity in this system. Gary discusses joining a whiskey club, while Chris talks about Amazon and how other companies...
  • Equinox by Chris Collins
    How To Double Sales At An Equinox Gym
    July 27, 2017
    Chris Collins Unleashed
    Doubling sales without new customers? On this today's show, we discuss a few some simple tools and processes that can double sales for a business in the gym industry. We use the gym we go to every day - Equinox in Los Angeles, as our case study example. Without increasing foot...
  • A Business Leader
    A Boss vs. A Leader
    July 25, 2017
    Chris Collins Unleashed
    What makes you a boss? What makes you a leader? On this week's show, Chris Collins and Gary Daniel look at the differences between a boss and a leader. What makes a boss? What makes a leader? Which one are you, and what traits do each require? Chris and Gary...
  • Talking about family
    Business With Family Or Friends
    July 19, 2017
    Chris Collins Unleashed
    Continuing with the brand new business podcast, Chris Collins Unleashed, Chris and Gary look into whether or not it’s good to go into business with family or friends. Gary discusses running a business with his wife, which almost ended in divorce. Chris has a lighter approach to the subject and...
  • Service Drive Revolution by Chris Collins Inc.
    #50 - The Final Episode
    July 18, 2017
    Service Drive Revolution
    On this week's show, Chris announces that this will be the final SERVICE DRIVE REVOLUTION (at least for a while) BUT… there is new and exciting news! Chris and Gary are starting a brand new podcast — Chris Collins UNLEASHED — that focuses primarily on Business Performance. So if you have enjoyed...
  • Chris Collins' Idea
    A Great Idea? Or A Great Business...
    July 10, 2017
    Chris Collins Unleashed
    What are the key differences between a great idea and great business?Welcome to the first episode and the launch of the brand new podcast, Chris Collins Unleashed! Today, we’re looking at a predicament many entrepreneurs face early in their venture...Is my great idea going to make a great business?Chris...
  • Service Drive Revolution by Chris Collins Inc.
    #49 - How To Scale Up and Grow
    July 4, 2017
    Service Drive Revolution
    On this week's show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel talk about how to scale up and grow your Service Drive.First, the service drive guru’s get a quick update on Gary’s health following his recent blood test. The conversation opens up as Chris talks about...
  • Service Drive Revolution by Chris Collins Inc.
    #48 - The Keys To The Financial Statement
    June 27, 2017
    Service Drive Revolution
    “One of the most important things for a leader to be able to move up the ladder is to understand FINANCIALS”.On this week's show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel discuss the keys to understanding the financial statement and how in just simply understanding the financial...
  • Service Drive Revolution by Chris Collins Inc.
    #47 - Service Advisors That Over-Deliver
    June 13, 2017
    Service Drive Revolution
    Service Advisors that over-deliver and how to build a team that goes above and beyond to fulfill the amazing customer experience.First, the SERVICE DRIVE guru’s joke about Gary’s cholesterol issues as he’s just had his blood taken, in addition to Gary revealing his new tattoo! They then move onto...
  • Service Drive Revolution by Chris Collins Inc.
    #46 - Essential Business and Leadership Books
    June 6, 2017
    Service Drive Revolution
    Chet Holmes’ book The Ultimate Sales Machine.Gary discusses one of his favorite books ‘The Ultimate Sales Machine’, in doing so he mentions that it would be in his top 5 favorite business books of all time. This sparks a debate that triggers the rest of the podcast as Chris...
  • Service Drive Revolution by Chris Collins Inc.
    #45 - Staffing For The Peaks Not The Valleys
    May 30, 2017
    Service Drive Revolution
    On this week's show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel discuss staffing for the peaks and not the valleys.As part of the tradition, before the SERVICE DRIVE gurus break down the tools and tips on staffing for peaks, they get caught up on their recent...
  • Service Drive Revolution by Chris Collins Inc.
    #44 - Six Tips To Create A Menu That Will Increase Your Profits
    May 16, 2017
    Service Drive Revolution
    Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel discuss how to create a profitable menu that will guarantee to increase your Effective Labor Rate (ELR).The leaders in the SERVICE DRIVE break down SIX crucial steps to creating a perfect menu that WILL increase your ELR. This is...
  • Service Drive Revolution by Chris Collins Inc.
    #43 - Customer Anxiety
    May 9, 2017
    Service Drive Revolution
    Customer anxiety in the Service Industry. Chris states - “in service, it’s unique, unlike any other industry, because the sale and the retention is based on TRUST”.The show kicks off with the SERVICE DRIVE guru’s joking about being sick last week and missing last week's episode.But that didn’t stop...
  • Service Drive Revolution by Chris Collins Inc.
    #42 - The Top FIVE Ways To Train Your Team
    April 25, 2017
    Service Drive Revolution
    The top 5 ways to train your team. These insightful tips will give you some new directions in which you can make training more effective.The show kicks off with Gary tasting his bourbon of the month. Gary loves it, Chris tries the smallest sip and doesn’t seem too impressed,...
  • Service Drive Revolution by Chris Collins Inc.
    #41 - Women in the Service Drive: SDR SPECIAL
    April 18, 2017
    Service Drive Revolution
    Women in the work industries and more in particularly - the AUTOMOTIVE and SERVICE DRIVE industry.On this week's show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel are joined with our in-house writer and social media expert Lindsey Glass.Lindsey takes the reigns of the show and joins...
  • Service Drive Revolution by Chris Collins Inc.
    #40 - Execution: How To Get Your Team To See Your Vision
    April 11, 2017
    Service Drive Revolution
    On this week's show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel are joined with Service Drive coach/pastor Jair Martinez and THE G.O.A.T Hassan Salem.The shows starts out with some jokes and fun, involving topics on a bourbon that Jair got from a friend, a meeting Chris had...
  • Service Drive Revolution by Chris Collins Inc.
    #39 - Are You A Prisoner In Your Own Mind?
    April 4, 2017
    Service Drive Revolution
    “Are you a prisoner in your own head?”On this week's show, Chris “The Bulldog” Collins and co-host Gary “G-MAN” Daniel are joined with Service Drive coach/pastor Jair Martinez and THE G.O.A.T Hassan Salem. As experts in the mindset of business performance, they pose the question “Are you a prisoner...
  • Service Drive Revolution by Chris Collins Inc.
    #38 - The Answer To The Great Technician Drought
    March 28, 2017
    Service Drive Revolution
    On this week's show, Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel reveal the answer to the great technician drought.They start off this week's show with the frustrations that Gary endured going through the departments of the SERVICE DRIVE. Delving into the mindset of the tech, he...
  • Service Drive Revolution by Chris Collins Inc.
    #37 - Your Questions and Comments
    March 21, 2017
    Service Drive Revolution
    Questions and Comments - Chris “The Bulldog” Collins and co-host Gary “G MAN” Daniel read out and respond to some your questions and comments.Before the guys get into your questions and comments, Gary opens his new whiskey treat “the gift that keeps giving”. Chris the moves on to the...
  • Service Drive Revolution by Chris Collins Inc.
    #36 - How To Make Gamification Effective
    March 14, 2017
    Service Drive Revolution
    How to be effective with Gamification, an expertise of the Chris Collins Inc family.Before they discuss the main topic of this show, the guys talk about cases from their own dealerships that involved customer service issues. Chris and Gary pick Mario’s brain as they pass ideas back and forth...
  • Service Drive Revolution by Chris Collins Inc.
    #35 - How to Make Profit and CSI Sexy
    March 7, 2017
    Service Drive Revolution
    How CSI and profit can be sexy. But first, as part of SERVICE DRIVE REVOLUTION tradition, the guys start out with some catch-up talk on their week.Chris and Gary went from Las Vegas to Washington DC.to Florida, and had some hilarious mishaps on the way. Gary just so happened...
  • Service Drive Revolution by Chris Collins Inc.
    #34 - How To Motivate Your Technicians
    February 28, 2017
    Service Drive Revolution
    The best tips and tools on how to motivate your technicians.They get straight into the NFL banter by helping Jair, a committed supporter of Joe Montana, realize that Tom Brady is the greatest quarterback of all time following the crazy Super Bowl comeback. This leads onto to an interesting...
  • Service Drive Revolution by Chris Collins Inc.
    #33 - Advanced Sales
    February 21, 2017
    Service Drive Revolution
    This episode is not only hilarious, but has some of the most amazing SALES TRAINING TIPS you'll hear this year.STRAIGHT OUT OF THE GATE the Service Drive Gurus Chris Collins, G-MAN and a now regular Jair Martinez, open with Jair’s offer to wed his close friends, which turns into...
  • Service Drive Revolution by Chris Collins Inc.
    #32 - The First 100 Days of Office
    February 14, 2017
    Service Drive Revolution
    The leaders in Service Drive address the importance of getting your 2017 year started right. They emphasize how the first 100 days are critical to getting on track and setting a high standard for the rest of your year.Opening this week's show, the guys tease each other with some...
  • Service Drive Revolution by Chris Collins Inc.
    #31 - Understanding Ego and The New Era Of Marketing
    February 7, 2017
    Service Drive Revolution
    In this content rich show, Service Drive Guru’s Chris “THE BULLDOG” Collins and Gary Daniel “THE G-MAN” discuss multiple informative topics that will help you realize the less obvious tools that will take your Service Drive to the next level.Gary gives one of his most intriguing book reviews to...
  • Service Drive Revolution by Chris Collins Inc.
    #30 - The Carlisle Technician Survey: PART 2
    January 31, 2017
    Service Drive Revolution
    In the JAM PACKED second installment of this two-part show, Service Drive Gurus Chris Collins, Gary Daniel and Jair Martinez continue their guidance through the Carlisle Technician Survey.Chris has the perfect prognosis and remedy solution for the issues coming out the Carlisle Technician Survey. Discussing ways in which advisors...
  • Service Drive Revolution by Chris Collins Inc.
    #29 - The Carlisle Technician Survey: PART I
    January 24, 2017
    Service Drive Revolution
    In the first of this two part episode, the gurus of the Service Drive Chris Collins and Gary Daniel join Chris Collins Inc Coach and Mentor Jair Martinez in a series of discussions. These range from Gary’s bad eye sight, Underoos, Jair’s terrible car service, wine grown on the...
  • Service Drive Revolution by Chris Collins Inc.
    #28 - Drive Sales And Retention With Events
    January 17, 2017
    Service Drive Revolution
    The huge potential of throwing events and include tips and tools from their own past on how to execute them effectively. But before you get into the main course, the SERVICE DRIVE guru’s kick around ideas for the key speakers at the 2017 TOP DOG EVENT...It will be difficult...
  • Service Drive Revolution by Chris Collins Inc.
    #27 - The Dirty Little Secret: The Future Of The Industry
    January 10, 2017
    Service Drive Revolution
    A tell-all episode with some obligatory NFL talk with Service Advisor Trainer and Service Manager Coach Jair Martinez…a 49er’s fan. This kind of football talk has relevance though as the guys discuss how football has created systems and culture, two huge components in the success of any business. How important is...
  • Service Drive Revolution by Chris Collins Inc.
    #26 - The State Of The Industry
    January 3, 2017
    Service Drive Revolution
    Chris Collins and Gary Daniel, provide insight and intrigue as to the current state of the Automotive Industry and where it’s heading. Not only do they provide the insight, they discuss ways to stay ahead of an ever changing and malleable industry. BUT FIRST, the service drive guru’s talk...
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    #25 - How to Improve Focus and Time Management In Your Service Department
    December 27, 2016
    Service Drive Revolution
    Straight out of the gate, Leading Service Manager Trainers Chris Collins and Gary Daniel open up a nice bottle of oak barrel whiskey, a monthly whiskey subscription from Chris to Gary that is“the gift that keeps giving”. Then the gurus of the Service Drive get down to business and...
  • Service Drive Revolution by Chris Collins Inc.
    #24 - Service Advisors: Should You Hire a Veteran or a Newbie?
    December 20, 2016
    Service Drive Revolution
    “As a service advisor what’s better: to train your own newbies? or to hire a wily veteran?” They discuss whether this is a subjective decision that is relative to each dealership, or can a one trick tool work across the board. Gary also receives a hot tip from a...
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    #23 - It's Time To Get Uncomfortable
    December 13, 2016
    Service Drive Revolution
    How personal growth and business success often require a level of discomfort. As prolific artist Jean Cocteau once said: "You have comfort. You don't have luxury. Don't tell me money plays a part. The luxury I advocate has nothing to do with money. It is the reward of those...
  • Service Drive Revolution by Chris Collins Inc.
    #22: Making 2017 Your Best Year Ever
    December 6, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel reveal how to build a forecast, how to establish goals and discuss the overall tools for making your Service Department the best it can be in 2017. Chris states "It's ok if you don't know it...but let's get you knowing...
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    #21: Small Hinges Swing Big Doors
    November 30, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel, discuss how small changes in your Service Drive can make significant changes in your overall success.
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    #20: The Looming Technician Drought
    November 22, 2016
    Service Drive Revolution
    Top Service Manager Trainers, Chris Collins and Gary Daniel, discuss the looming Great Technician Drought. But don’t despair, the guys will give you a light at the end of the tunnel. If you’ve been having trouble hiring technicians, like everyone is, the are guys sharing sustainable ideas you need...
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    #19: SPECIAL Inside Master Sommelier’s Work Ethic
    November 16, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel, invite you into a Mastermind Coaching Group with Master Sommelier, DLynn Proctor, to dissect the work ethic necessary to pass the hardest exam in the world. The guys discuss factors such as profit margins, psychology, inventory, and the gamification that...
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    #18: The 6 Differences That Separate Low and High Performing Service Departments
    November 8, 2016
    Service Drive Revolution
    Top Service Manager Trainers, Chris Collins and Gary Daniel, welcome special guest Dan Morris, owner of a Honest-1 Auto Care shop in Florida. Dan’s been in the industry for years and has seen his fair share of low and high performing departments. The guys explore the 6 notable differences...
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    #17: Standard Service Department Weaknesses
    October 25, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel, build off their discussion from last episode focusing on the standard weaknesses of service departments that cause them to fail or underperform. From RO counts to outdated processes the guys will share how to stop these mistakes immediately. Also, Lucas...
  • Service Drive Revolution by Chris Collins Inc.
    #16: Reasons Why Service Departments Fail or Underperform
    October 18, 2016
    Service Drive Revolution
    Top Service Manager Trainers, Chris Collins and Gary Daniel, explore the common reasons why fixed ops fail or underperform. From customer service to training to pricing strategies, they cover it all. In particular, the hurdles technicians face when taking on the position of service manager. This happens to be...
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    #15: The Most Effective Dispatch System
    October 4, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel, along with Guest Star Bulldog Lola Collins, join in the debate between manual dispatch versus electronic dispatch. Upon a listener's request, we diagnosis his systems from advisor to tech ratio to his ideal dispatch system. Also, we discuss Charles Duhigg's new...
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    #14: Top Dog Service Manager Happy Hour
    September 26, 2016
    Service Drive Revolution
    Top Service Manager Trainers, Chris Collins and Gary Daniel, welcome back Mario Pernillo, Jair Martinez, The GOAT Hassan Salem, and first timer Ben Alexander. It's a rarity to have all these guys in one room, so naturally, the guys are letting loose. Together they reminisce on Top Dog 2016,...
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    #13:The GOAT’s KPI's to Increase Productivity
    September 20, 2016
    Service Drive Revolution
    Leading Service Manager Trainers, Chris Collins and Gary Daniel, welcome the GOAT (Greatest Of All Time) of Service Advisors, Hassan Salem. Hassan didn't become the GOAT by accident; he operates on a different playing field above the rest to increase productivity. Chris and Gary pick the brain of this...
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    #12: Techniques to Convert Difficult Customers
    September 13, 2016
    Service Drive Revolution
    This week on Service Drive Revolution, top Service Manager Trainers, Chris Collins and Gary Daniel, welcome Jair Martinez, Service Manager turned Chris Collins Service Advisor Trainer. We discuss the complexities of interacting with difficult customers, Jair's finely tuned system as an advisor and the importance of setting goals. If...
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    #11: Dominant Strategies of a Lead Service Advisor
    September 6, 2016
    Service Drive Revolution
    This week on Service Drive Revolution, leading Automotive Service Trainers, Chris Collins and Gary Daniel, are joined by Mario Pernillo, Service Consultant & Lead Sales Trainer, to discuss high customer satisfaction rates, KPIs, and Mario's system as a Top Advisor at the largest Toyota store in the world, Longo...
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    #10: Better Your Best, $50K Service Manager Challenge Finalists Profiles
    August 24, 2016
    Service Drive Revolution
    In this special episode of Service Drive Revolution, the top Service Manager Trainers, Chris Collins and Gary Daniel, interview the Top Dog $50K Service Manager Challenge Finalists. Among the 6 Finalists in the past year after implementing Chris Collins Inc Techniques, their CSI is up 9.20%, Net to Gross...
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    #9: Building Customer Relationships: The Do's and Don'ts
    August 22, 2016
    Service Drive Revolution
    In this episode of Service Drive Revolution, leading Automotive Service Trainers, Chris Collins and Gary Daniel, discuss the profitable and proper way to begin a relationship with customers and the mindset needed turn obstacles into solutions. Listen in and hear proven techniques to approach customers, as well as techniques to...
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    #8: Leading Service Manager Strategies with Mario Pernillo
    August 15, 2016
    Service Drive Revolution
    In this episode of Service Drive Revolution, Service Consultant & Lead Sales Trainer Mario Pernillo swings by Top Dog HQ in downtown Los Angeles to with leading Service Manager Trainers, Chris Collins and Gary Daniel to discuss the five commonalities between the nation’s top performing service managers. Listen as...
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    #7: How Top Leaders Create Top Performers with Tim Kintz
    August 9, 2016
    Service Drive Revolution
    In this episode of Service Drive Revolution, top Automotive Sales and Leadership Trainer, Tim Kintz stops by Top Dog HQ in Los Angeles to meet with leading Automotive Service Manager Trainer, Chris Collins and his right hand man, Gary Daniel to chat about breaking through perceived limitations, and techniques used...
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    #6: Navy SEAL Jocko Willink Bridges Battlefield Leadership to Business Fundamentals
    August 1, 2016
    Service Drive Revolution
    In this episode of Service Drive Revolution, co-author of Extreme Ownership and former Navy SEAL, Jocko Willink joins leading Automotive Fixed Ops Trainers, Chris Collins and Gary Daniel to talk peak performance and the fundamental principles for leadership. According to Willink, while the situational tools and techniques may vary, whether...
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    #5: The differences between selling cars, and servicing cars w/Tim Kintz
    July 26, 2016
    Service Drive Revolution
    Chris Collins and co-host Gary Daniel welcome top automotive sales trainer, Tim Kintz to discuss various differences and synergies between working with customers in service and working with customers in sales. Together they uncover proven techniques for increasing customer retention, closing ratios, and more. In this week’s book report,...
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    #4: Top Dog Leadership from Dave Anderson for Maximizing Dealership Performance
    July 18, 2016
    Service Drive Revolution
    Maximize your dealership's performance and potential by perfecting your mindset. Chris, Gary, & Dave share flawless daily techniques to prepare your mindset for success. In this episode, learn why Chris and Gary refer to Dave as the Godfather of the service department. You're going to love this Service Manager...
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    #3 Making the Parts Department an Ally to Increase Service Efficiency
    July 11, 2016
    Service Drive Revolution
    Don't go into battle without an ally. Chris, Gary, & Donny share proven tested methods to seamlessly integrate the parts department into the service process, transforming dealership productivity.In this episode, you’ll witness great the debate of runners vs kiosks vs counters, and learn what the “Button of Wisdom” has...
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    #2: Becoming a Champion in Service, The Magic Behind Customer Retention
    July 1, 2016
    Service Drive Revolution
    Learn from greatness as Chris and Gary analyze NBA Champion, Magic Johnson to hone in your negotiating skills, and customer retention in the dealership. It's all about that per cap. Plus, we’ll take a look at the hospitality industry, for some lessons on how we can better optimize our...
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    #1: How to Increase Dealership CSI and Other Service Drive Secret Weapons
    June 16, 2016
    Service Drive Revolution
    Are you at risk of losing 82% of your customers to independent service shops? Recent research suggests most franchised new car dealers are. In this episode of Service Drive Revolution, Chris and Gary use “the fat kid analogy” from the best-selling novel: The Goal: A Process of Ongoing Improvement, by Eliyahu M....
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