#26 - The State Of The Industry

Chris Collins and Gary Daniel, provide insight and intrigue as to the current state of the Automotive Industry and where it’s heading. Not only do they provide the insight, they discuss ways to stay ahead of an ever changing and malleable industry. BUT FIRST, the service drive guru’s talk about their trip to New York and getting tickets to the exclusive Hamilton theatre production. Chris points out how the play is pushing the boundaries of how theatrical art can be made, ashe states “There are no rules!” They also are in for a surprise as they have seats right in front of a world famous musician and actress – to find out who, listen to the full episode below.

The duo then start to get into the real meat of the automotive industry and it’s future, dissecting various components of the industry, and seeing how some are failing to stay ahead and lead others. Chris points out that “the car sale is the lost leader”and not the service department. Gary furthers this by addressing the worst period he’s seen in the industry, in 2009 when car sales in his dealership went from 200 to 40 and in some cases 200 to 3, by highlighting how the SERVICE DEPARTMENT was making record numbers and more or less keeping the shop afloat! Furthering the debate of how Service could be the future of the car industry, Chris addresses the progression in autonomous vehicles, companies like Zipcar, and how UBER are more worried about who will service their fleet over the liability and risk issues.

In this episode, you are welcome to join Chris and Gary in the front row seats. You are invited to become a leader and start taking the steps to get ahead of the rapid transformation the car industry is undertaking. Listening to this show, getting involved and by being part of the Chris Collins family, is the first step into becoming the Netflix not the Blockbuster, the Instagram not the Polaroid or the iPhone and not the Nokia. Time to get ahead folks!