How to Retain Technicians
Christian and I had an interesting exchange yesterday. He thought I was trying to “open a loop” on him, which is an NLP thing. That’s
Christian and I had an interesting exchange yesterday. He thought I was trying to “open a loop” on him, which is an NLP thing. That’s
I think I’m in the best shape of my life. I’m having more fun than ever. The only thing going wrong is that I’ll be
How can a service advisor get in the fast lane, the passing lane, and really jump ahead in their career? Today we’re going to talk
I’ve gotta get out of LA. It’s like Armageddon here. People keep getting shot; somebody got shot right in the throat two blocks away yesterday!
You know what they say? Don’t talk politics. Today’s show is about something that could be touchy, but that just makes it more exciting. Some
Before we go into the topic of today’s show, we have an interesting development: So Jeremy ordered parts from a Ford dealer that wasn’t named
We got a lot of action on the show with dealerships vs. independents and who has the advantage, but Jeremy’s got a client at his
Have you ever wanted a nuclear weapon? Think of your industry competition as an arms race. So would you want to risk not having one
Today we have a very informative (and funny) topic that we’re excited about: The Top Five Four-Letter Words Service Advisors Use Every Day! And before
Nothing’s more contagious and endearing and fun than humor. Nothing bonds you with somebody as easily as humor. Nothing will improve your customer service as
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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This Step By Step Guide Will Teach You How To…