There is a word circling around right now… and that word is…. Opportunity! There’s so much opportunity in front of us, even despite what’s going

Leave it to a global pandemic to divide us. The world, the country, the automotive industry… On the dealership side of things, there are clear

Thank you to all of the Service Advisors, Service Managers, Techs, and everyone in the automotive industry who has tuned in over the years and

We weren’t prepared for Coronavirus. It’s true! Think of all the things that we, as a country, weren’t prepared for… New car sales shutting down

This Coronavirus quarantine is driving me crazy!! And I’m not alone, a lot of Advisors and Service Managers feel the same. “So what,” you might

Right now, an insidious, invisible enemy is threatening to destroy your Service Drive. Hell, it may already be affecting your Service Advisors if you haven’t

Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for

This may come as a shock to some of you, but the term ‘Pet the Dog’ is not meant to be taken literally. Service Advisors

Don’t get me wrong, it isn’t that my team or myself are smarter than anybody else; we just have the advantage of working with hundreds