The 5 Dumbest Things Service Advisors Say After Getting a “No”
There’s nothing more annoying than a sales objection. Getting a “No,” from a customer after pitching them a solid sales presentation is pretty much the
There’s nothing more annoying than a sales objection. Getting a “No,” from a customer after pitching them a solid sales presentation is pretty much the
If you want to get the most out of your Service or Parts Department, first you need to ask: What’s the purpose of a job
My friend, mentor, and personal doctor, Dr. Roman Lal, M.D. joined us yesterday for a special live webinar episode of Service Drive Revolution, where he
There are things you do every day that are slowly but surely killing you! But before we get to that, we’ve got an interesting article
Just in: Tesla is killing Colorado’s auto industry! No, not really, but it sure sounds that way in a news story about a new Colorado
I hate my job!! Okay, that’s not true. It’s actually the exact opposite of true. Let me wind this back: Speaking engagements are a big
I was right– The automotive apocalypse is coming! Now that I have your attention, and before you sell all of your Tesla stock in a
We sell four different types of labor: Competitive – that would be your oil changes; things that drive traffic, get people in the door… Maintenance
How to Calculate Technician Efficiency, and Proficiency? We have to talk about how to calculate Technician Efficiency, and some would argue you should also know
We’ve hit more than a million downloads! That’s nuts. And we owe it all to you. Huge shout out to everyone who’s been listening and
So, on this week’s Service Drive Revolution, we’ve found a time machine. One that every customer can take a ride in. No, it’s not a
“You are your own worst enemy” is more than just a popular saying. Nine time out of ten, the person who’s costing you the most
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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