CSI rise from 63 to 74 Net/Gross went from -7% to 31% Effective Labor Rate (ELR) increase of $18
Net/Gross went from -4% to 13% Effective Labor Rate (ELR) increased $21 CSI rose from 93 to 94
These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to
Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins
Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the
Let’s call him Mr. X. I love talking about this guy, because he’s a prime example of why my methods make service managers irreplaceable to their teams.
If you know anything about me, you know that I am a man of poetry. And no one sums up my philosophy on Service Manager Training and
The success of an automotive dealership, or any businesses, depends on how many customers they cater to. And building a database of many customers depends
Auto dealers strongly believe that high retention and attraction of customers can translate to high profit. Satisfied customers ensure that the business will thrive better
In 2012, big brands of different American industries saw a significant growth by using content marketing strategies. Most of the big brands accepted the power
Automotive industries and other companies should take advantage of the social media as people are using these sites to communicate, socialize and interact with others. The internet
Did you know the best thing about working as a service advisor for an automotive industry is the competition? It isn’t stiff. As Og Mandino mentioned, “Exerting
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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