9 Reasons Why Automotive Service Managers Fail

We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail.    The list is gonna surprise you because there’s some good stuff on there.    I think this will inspire a lot of you and create some fun conversations, but first there’s some […]

Morning Routine Of A Millionaire Service Advisor

Would you say you have the Morning Routine Of A Millionaire Service Advisor?    Welcome to Service Drive Revolution.   Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]

Crazy Dealership Stories Of Buying A New Car

Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. We have a great show coming up for you today. I’m going to talk about something very emotional, it’s about something that made me really want to cry recently and I will tell everybody that I’m not the kind of person […]

Service Advisors Giving Away Free Car Diagnosis

Are you ready to learn about free car diagnosis?   Today Christian and I are going to talk about something that was polarizing on our LinkedIn profile and it is about ‘How to handle Diagnosis with customers?’  We’re going to give you an update on what’s coming up in the next couple months with the Service […]

What is Leadership?

You’re probably wonder, “What is Leadership? We’ve got a fun show for you today. We talk about leadership and what it means, we play a little game called ‘Would You Rather?’ and, like always, we’re going to answer your questions. So you might not have guessed, and I’d rather you not tell me if you […]

The Service Drive Naughty Or Nice List

We’re a couple days away from what is probably the weirdest Christmas of our lives so far, but at least that means an excuse for us to have a Christmas show for you today! Speaking of weird Christmases, both Christian and I are in ugly sweaters, but his deserves special mention. It has a hood […]

4 Reasons Why Automotive Consultants Can’t Save Your Service Drive

I personally hate, automotive consultants. I know people might think that we’re automotive consultants, but those people would be wrong. Today, we’re going to go through the 4 Reasons Automotive Consultants Can’t and Won’t Save You. It’s a fun list, it’s going to be informative, and we’re going to tell you some inside industry secrets […]

How to Become a Master of Time Management

I don’t normally repeat Christian’s jokes on the blog – I think it’s way better to hear them yourself by watching or listening to the show – but this one was way too good for our readers to pass up, mainly because it has to do with today’s topic: So he heard a story once […]

Throwing The Baby Out With The Bathwater

Welcome back to Service Drive Revolution, everybody! I hope we all had a wonderful Thanksgiving! Today we’re talking about throwing the baby out with the bathwater. I think that’s something that’s very common in our industry, and Christian and I have compiled a list of those situations just for you… But first– some car news! […]

What We’re Thankful For

Happy Thanksgiving, everybody! Today’s our special Thanksgiving episode of Service Drive Revolution, and we’re going to talk about the top five things we’re grateful for. I have my list of five things, and number five is going to surprise you! But first, things seem to be opening up a little bit. We’re traveling again, and […]

Empowering Advisors with Mia Griggs

This week on the show, we interviewed a TikTok star, which is basically like a celebrity to us. Mia Griggs does great stuff where she role plays as both the customer and the service advisor, and it’s hilarious. She has over 10 million views and, recently, we had the chance to catch up with her […]

The Top 10 Reasons Why Customers Hate Service Advisors

I thought it was funny yesterday, we were on our bi-weekly call with our coaches that are out in the field, and when we were talking about the agenda for the call, and Christian was like, “I want to talk about menus.” Because one of the things that we will do when we go into […]