Strategies to Boost CSI Score with Customer Loyalty and Retention
It’s more lucrative than ever to enter the EV space, just like the early 1900s when all these hundreds of car companies were trying to make their name in the marketplace. In creating brand perception, they focused on their CSI score and customer loyalty and retention. A ton of new EV companies will soon enter the […]
Adaptive Leadership Training: 5 Tips for Business
We interviewed top 100 business coach, Dave Meltzer, to discuss the recent changes in the business and leadership scene. We talked about the accelerating changes in the industry and how to use Adaptive Leadership Training to excel with these changes. These changes are requiring managers to step up and become leaders. A lot of “leaders” […]
Types of Automotive Service Advisors
Coach Christian and Chris discuss the many different types of automotive service advisors at the dealership!
Service Manager Training: Why Dealerships Lose Customers To Independents
Five reasons why dealerships lose customers to independent shops, and how service manager training helps you monitor department issues.
How to Run a Service Department Profitably
Six effective steps on how to run a Service Department. Honesty is the best policy, admit the baby is ugly! Focus on the Outcome.
5 Ways To Increase Repair Order Count
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]
How To Get Promoted At Your Dealership
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
Dealership Valet Training for Service Advisors
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
9 Reasons Why Automotive Service Managers Fail
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]
Morning Routine Of A Millionaire Service Advisor
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]
Service Advisors Need To Stop Being Average
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
Questions Your Service Advisors Should Be Asking
Questions Your Service Advisors Should Be Asking.. Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. Today, we’re going to be talking about questions your service advisors should be asking. Additionally, we’re also going to keep you up to date on the latest news in our industry. […]
