5 Ways To Increase Repair Order Count
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]
Questions Your Service Advisors Should Be Asking
Questions Your Service Advisors Should Be Asking.. Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. Today, we’re going to be talking about questions your service advisors should be asking. Additionally, we’re also going to keep you up to date on the latest news in our industry. […]
Rise To The Top As The Service Manager
Do you want to rise to the top as the Service Manager? Welcome everybody to the big show, Service Drive Revolution. We are profiling finalists from the Service Manager challenge, where you can win my Jeep. I’ve been driving this Jeep blasting country music, and having a lot of fun for many years. First, I […]
How the Global Chip Shortage Is Affecting the Auto Industry
Are you currently being impacted by the Global Chip Shortage? We have an exciting show for you today. We have two guests and we are going to talk about what’s going on in the industry, starting with the computer chip shortage, including electronics. It’s affecting everything from manufacturers closing down plants to us […]
GAMIFICATION: YOUR HACK TO MAKING HAPPY, PRODUCTIVE EMPLOYEES
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Wouldn’t work be amazing if everyone did their job? Seriously, how many times have you asked your employees to do something only to turn around and realize they didn’t do it, or did it half-assed? That makes me extremely unhappy, and I’m pretty sure you feel the same. Now, don’t get me […]
HOW TO MAKE CSI AND PROFIT SEXY AGAIN
This week we’re talking about how to make profit and CSI sexy. Get your mind out of the gutter because it’s not what you think… One of the things that drives me the craziest is when people are having trouble with their service drive and they tell me they need more traffic, or some fancy […]
DEALERSHIP GAMIFICATION, NADA 2016 LAS VEGAS
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] After one of the more memorable NADA Conventions comes to an end, let me briefly recap for those unlucky souls who couldn’t attend this year. We held multiple Dealership Gamification workshops focused on engaging employees to increase morale and productivity. “Dealership Gamification is a hack that will enable you to quickly become […]
TECHNICIAN TRAINING, SHOULD WE TRAIN THE TECHS? NADA 2016
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] We’re midway through NADA Las Vegas and I’m losing my voice now. I just completed my third Gamification workshop on how to convert in the service drive. NADA is trying out a new interactive workshop style. No stages or rows of chairs to make the experience more interactive and fun! One important key in […]
WHATS THE COST OF INSTANT INSPECTION? NADA 2016
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] “What happens in Vegas doesn’t always stay here” – the unofficial slogan of NADA 2016. It’s Day 3 of NADA and I just completed another successful Gamification workshop. By now word has gotten around how awesome the workshop is and unfortunately we had to turn people away because it was PACKED. It was […]
HOW STARBUCKS REINVENTED INSTANT COFFEE
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Instant coffee was invented in 1890 in New Zealand by a fellow named David Strang. But I give Starbucks the all the credit. Starbucks VIA Instant Coffee is simply instant coffee. Sure it is really good and I can’t tell whether I am drinking brewed coffee or instant when I take a […]
HOW TO DRAMATICALLY INCREASE YOUR SALES USING GAMIFICATION…
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] You know sales isn’t always the easiest job in the world. And you know getting your team motivated can be even harder because let’s face it… sometimes people get lazy and don’t perform nearly as well as they could. What if you could increase your sales big time by playing games with […]
NEED WAYS TO MOTIVATE A SALES TEAM? TRY GAMIFICATION!
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Welcome to Chris Collins, Inc.!  I’m Chris, “The Bulldog,” and I specialize in finding ways to motivate a sales team like nothing you’ve ever seen.  Of course, I employ comprehensive and in-depth analysis of my clients’ businesses; we dig deep to learn exactly what sales team behaviors are the true drivers of […]
