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What Your Shop Secretly Reveals About You as a Leader: Service Department Red Flags

service department red flags

Ever feel like your own Service Department works against you despite your best efforts? Like some invisible hand dealt out sluggish Technicians, impatient customers, and dismal CSI scores no matter what you try?  I get it. Running a thriving shop in the black feels next to impossible some weeks. But I promise, it doesn’t have […]

2023 Service Comebacks Fueled by Coaching Accountability

service department profitability

Chris Collins coming at you about some things I picked up in the auto-sphere this past year. A few so-called “experts” out there are making big promises about juicing up Service Departments. But between you and me, when the rubber meets the road, dealers aren’t seeing enough extra profits to justify the tab. I don’t […]

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This Step By Step Guide Will Teach You How To…

  • Create a workplace you and your employees love!
  • Drive traffic and increase your RO count!
  • Significantly increase your CSI count!
  • Create lifetime customer loyalty!
  • And so much more!

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