How to Reduce Parts Obsolescence in Your Car Dealership

Service Drive Revolution — Episode #370Official Full Transcript Host: Chris CollinsGuests: Adam Krey and Chris HoglandPublished: August 3, 2026Duration: 45:18 Listen on Apple | Listen on Spotify In Service Drive Revolution Episode #370, Chris Collins, Adam Krey, and Hogi answer a question from a Parts Director about the differences between automotive and heavy-duty truck Parts […]
What Does a Parts Manager Do at a Dealership

Running a successful dealership comes with so many moving pieces, and one overlooked area can throw the whole operation off track. Sounds pretty harsh, didn’t it? But it’s the reality for most dealers. A missing part, long wait times, or disorganized inventory can directly equate to frustrated customers and lost revenue. When the parts department […]
How Parts Department Inefficiency Hurts Your Dealership

Have you felt the sting of parts department inefficiency? It’s a common pain point for many dealerships. Poor inventory management leads to lost sales opportunities, delayed service jobs, and unhappy customers. The result? Your profitability takes a hit while your competitors thrive. Fortunately, there’s a clear path forward. Modernizing your parts department can streamline operations, […]
Overcoming Parts Shortages: How to Beat the Backorder Blues and Keep Your Repairs Moving

If there’s one thing that makes every Service Manager tear their hair out, it’s getting that dreaded call from parts saying a critical component is backordered for weeks or months. Suddenly, repairs hit the skids as you scramble to track down scarce parts. Customers get angry, revenue tanks, and surveys nosedive. I’ve been there, and […]
The Top 5 Mistakes That Parts Managers Make

I was right– The automotive apocalypse is coming! Now that I have your attention, and before you sell all of your Tesla stock in a huge panic, let me explain… Do you remember the first show of this year? We called it Tesla’s Unfair Advantage, and I mentioned the idea that, one day, roads would […]