How to Reduce Parts Obsolescence in Your Car Dealership

Service Drive Revolution — Episode #370Official Full Transcript Host: Chris CollinsGuests: Adam Krey and Chris HoglandPublished: August 3, 2026Duration: 45:18 Listen on Apple | Listen on Spotify In Service Drive Revolution Episode #370, Chris Collins, Adam Krey, and Hogi answer a question from a Parts Director about the differences between automotive and heavy-duty truck Parts […]

What Does a Parts Manager Do at a Dealership

Running a successful dealership comes with so many moving pieces, and one overlooked area can throw the whole operation off track. Sounds pretty harsh, didn’t it? But it’s the reality for most dealers. A missing part, long wait times, or disorganized inventory can directly equate to frustrated customers and lost revenue. When the parts department […]

How Parts Department Inefficiency Hurts Your Dealership

Have you felt the sting of parts department inefficiency? It’s a common pain point for many dealerships. Poor inventory management leads to lost sales opportunities, delayed service jobs, and unhappy customers. The result? Your profitability takes a hit while your competitors thrive. Fortunately, there’s a clear path forward. Modernizing your parts department can streamline operations, […]

Bridging the Parts and Service Rivalry at Car Dealerships 

At any dealership I visit, I can assess within 5 minutes whether Parts and Service Departments work well together. Unfortunately, more often than not, there is clear friction between these teams. It reminds me of the infamous family rivalry between the Capulets and Montagues (Romeo and Juliet)! This led my colleague Christian and I to […]

Parts Manager Training: 7 Tips On Elevating Your Department

There’s plenty of training for fixed ops available, but rarely do you ever encounter parts manager training specifically geared towards people in parts. This department opens up so many avenues for external and internal business. So it’s important to consider parts manager training. And it’s really difficult to be a Parts Manager in some ways […]

4 Hidden Ways Your Parts Department Can Sell More Labor

If you want to get the most out of your Service or Parts Department, first you need to ask: What’s the purpose of a job interview?  If you said, “The purpose of a job interview is to scare the living crap out of people,” then you’re wrong. The purpose is to understand what their style […]

The Top 5 Mistakes That Parts Managers Make

I was right– The automotive apocalypse is coming!  Now that I have your attention, and before you sell all of your Tesla stock in a huge panic, let me explain…  Do you remember the first show of this year? We called it Tesla’s Unfair Advantage, and I mentioned the idea that, one day, roads would […]