WOMEN IN THE SERVICE DRIVE

Women in the Service Drive

The Auto Service Drive is male-dominated, and the car industry hasn’t made enough of an effort to understand female customers or recruit more female salespeople and advisors. We know this, but this is what you don’t know… Personally, I employed tons of women in the service drive. Want to know why? Some of the best […]

HOW MINDSET DRIVES BUSINESS PERFORMANCE ON THE SERVICE DRIVE

A Prisoner in your own mind?

Let me take you on a quick trip back to my band days. For those of you not familiar with “band” thinking, it’s very much like being in a gang. You must stick together, and everything is for the good of the band. So one day we’re practicing and Ian Astbury comes in and asks […]

INSPIRATION IS NOT OPTIONAL: MOTIVATE YOUR SERVICE TECHNICIANS!

Motivate Your Techs

Business problems are easy, people problems are hard. I didn’t invent that phrase. It’s been said many times by many people, and it holds true for every business. Don’t pretend this doesn’t apply to you and your drive. I’ve said it before and I will say it again: The most important people in your business […]

SKYROCKET YOUR SALES WITH THESE ADVANCED SALES TECHNIQUES

Advanced Sales

I recently found out that we added a new service—we can marry you. That’s right, our very own coach, Jair Martinez has been ordained in the state of CA! (I’m not sure what that says about California.) So, not only do we have the best coaching groups, advisor training, and service manager University around at […]

DLYNN PROCTOR SPEAKS TO THE CHRIS COLLINS ELITE GROUP

DLynn Proctor

Service Industries all share the same goals, and the good ones share the same principles. At our last “Elite Coaching Group” Meeting we had DLynn Proctor from the Documentary SOMM as a guest speaker. He shared his lessons learned on Performance, Customer Service, Mindset, Increasing Sales and Margins. Here’s a part of the interview for […]

TRAIN YOUR SALES TEAM WITH FUN THROUGH GAMIFICATION

Coffee Desk Notes

When you think of training your sales team, do you picture a conference room with a bunch of sales reps sitting around a projector half-asleep? It doesn’t have to be that way! Here at Chris Collins Inc., we specialize in making sales training fun and profitable, through a technique called gamification. First, let me assure […]

PROVEN TECHNIQUES TO INCREASE SALES – NO MATTER WHAT BUSINESS YOU’RE IN!

Graph

One of the biggest issues faced by any business, in any industry, whether based on sales, service, or even manufacturing, is the motivation of employees, and the alignment of their goals to the company’s. One of the best ways to achieve that alignment, and thus in a sales-based business, to increase sales dramatically, is to […]

LEARN WHY SALES TRAINING SYSTEMS USING GAMIFICATION WORK BEST

Lecture

Hello and welcome! I’m Chris, “The Bulldog,” Collins, and I’m glad you stopped in. I’d like to share a little insight into why sales training systems that use gamification blow other training methods out of the water! But first, let’s get a clear idea of what gamification is. Simply put, gamification is the application of […]

MAKE TRAINING YOUR SALES TEAM FUN WITH GAMIFICATION

Chairs

Hello and welcome! I’m Chris Collins, the Bulldog, and I’d like to help you get great results using gamification sales training in your organization. But first, let’s take a moment to talk about what gamification is, since that’s a common question I get all the time. Have you ever played a video game you just […]