Quick Lube Express: The Good, Bad, and Ugly
Welcome everybody to Service Drive Revolution on today’s show, we answer your questions with our special guest for the episode. We’ll be talking about Quick Lube Express Lanes and how it impacts your dealership. Please give me a round of applause to Mia for being a special guest on the show. I wasn’t going to […]
Why Tire Sales and Service Matter
The independent tire guys are making a lot of money, there is a ton of money in tire sales and service.
Strong Leadership Skills To Have As A Service Advisor
Today on Service Drive Revolution. We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills. Our special guest today is Ryan Mutalib, Fixed Ops Director at Weiler Honda of Colerain. The first thing I wanted to ask Ryan was […]
The Service Drive of the Future
Chris: Today we talk about is the future of our industry, just tires and alignments and Christian ways, the odds of his son’s life. Do you think he makes the right choice? I talk about my dog bite trauma and the greatest comedian of all time. And we get a question from Michael, a new […]
What is Leadership?
You’re probably wonder, “What is Leadership? We’ve got a fun show for you today. We talk about leadership and what it means, we play a little game called ‘Would You Rather?’ and, like always, we’re going to answer your questions. So you might not have guessed, and I’d rather you not tell me if you […]
HOW MINDSET DRIVES BUSINESS PERFORMANCE ON THE SERVICE DRIVE
Let me take you on a quick trip back to my band days. For those of you not familiar with “band” thinking, it’s very much like being in a gang. You must stick together, and everything is for the good of the band. So one day we’re practicing and Ian Astbury comes in and asks […]
DLYNN PROCTOR SPEAKS TO THE CHRIS COLLINS ELITE GROUP
Service Industries all share the same goals, and the good ones share the same principles. At our last “Elite Coaching Group” Meeting we had DLynn Proctor from the Documentary SOMM as a guest speaker. He shared his lessons learned on Performance, Customer Service, Mindset, Increasing Sales and Margins. Here’s a part of the interview for […]
HOW TO DRAMATICALLY INCREASE YOUR SALES USING GAMIFICATION…
You know sales isn’t always the easiest job in the world. And you know getting your team motivated can be even harder because let’s face it… sometimes people get lazy and don’t perform nearly as well as they could. What if you could increase your sales big time by playing games with your team? Could […]
WHAT KIND OF BUSINESS CAN BENEFIT FROM SALES TRAINING GAMES?
One question I get a lot from prospective clients of mine is along the lines of “Can my business really benefit from gamification-based sales training?” First off, gamification isn’t as mysterious as it sounds. If you’ve ever sat through a sales training seminar, anywhere in the world, chances are you’ve seen simple games used in […]
KILLER SALES TRAINING ACTIVITIES THAT MOTIVATE AND INSPIRE
Hello and welcome to Chris Collins Inc. I’m Chris. “The Bulldog,” Collins, and I want to show you a few killer sales training activities that can really turn your business around. I use a technique called “gamification,” which applies the basic principles that make video games so compelling and motivating, to sales training, and even […]