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Unlocking Excellence: Insider Secrets of Elite Automotive Service Managers

elite service manager

Hey there, Chris Collins here! I’ve been in the automotive industry trenches for over 25 years, and I’ve seen it all when it comes to service managers. Some struggle to keep their heads above water, while others seem to effortlessly lead their teams to success. So, what’s the secret sauce that separates the average from […]

Essential Tips for Developing Top Performing Automotive Technicians

automotive technician training

I’m always looking for ways to help dealership Managers improve their Service Departments. One area ripe for improvement is how we train and develop our automotive Technicians. With the ongoing shortage, retaining top talent is more critical than ever.  I recently sat down with the SDR coaches to talk shop and share our best tips […]

The 6 Traits of All-Star Service Advisors

top service advisor qualities

Want to know the inside secrets of what separates the top-performing Service Advisors from the rest of the pack? After visiting hundreds of dealerships across North America and coaching countless advisors over the years, our team has identified the key qualities that the best of the best all share.  In this article, I’ll reveal the […]

10 Reasons Why Automotive Service Advisors Are So Stressed

automotive-service-advisors

Think about the market right now. Running the service department is hard as an automotive Service Advisor, and even more difficult than ever before with the technician and parts shortages.  Whose job is it to relay these manufacturing and shipping delays to the customer? The Service Advisor. And with all these communications with customers to […]

Adaptive Leadership Training: 5 Tips for Business

Adaptive Leadership Training

We interviewed top 100 business coach, Dave Meltzer, to discuss the recent changes in the business and leadership scene. We talked about the accelerating changes in the industry and how to use Adaptive Leadership Training to excel with these changes.  These changes are requiring managers to step up and become leaders. A lot of “leaders” […]

5 Ways To Increase Repair Order Count

Let’s talk about Repair Order Count!   Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]

How To Get Promoted At Your Dealership

Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager.  Are you currently looking for a promotion? Do you feel tired of your current position?   We’ll be covering…   -What are the steps?    -What are the things that you […]

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