Building rapport with customers is key as a Service Advisor – learning to overcome sales objections will add to your bottom line.
A service advisor plays a critical role at your dealership, and understanding what they do increases effectiveness for customers and technicians.
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead […]
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
Are EVs the Future OR the End? Welcome everybody to Service Driver Revolution! Today, we’re gonna talk about whether Electric Cars are the demise of our industry? We’ll also be talking about how we should be going into junk yards as a new business model. I’m Chris Collins, this is Christian Lafferty, and […]
Are you ready to learn about free car diagnosis? Today Christian and I are going to talk about something that was polarizing on our LinkedIn profile and it is about ‘How to handle Diagnosis with customers?’ We’re going to give you an update on what’s coming up in the next couple months with the Service […]