Boosting Service Department Profitability: A Quick Guide for Fixed Ops
Chris & Christian give tips for improving your Fixed Ops and profitability
Top Dog 2024 Speaker Will Guidara And Elevating Your Service Game with Unreasonable Hospitality!
Unreasonable Hospitality author Will Guidara joins the crew for SDR.
9 Critical Mistakes Service Advisors Make and How to Fix Them
A few common oversights turn even the sharpest Advisors into profit leaks. I’ve seen behind the curtain…I know exactly why about 50% of customers now bounce from Dealership service bays, never to return. But here’s the good news – these faults are totally fixable. Let’s walk through the 9 common mistakes Service Advisors make that […]
Types of Automotive Service Advisors
Coach Christian and Chris discuss the many different types of automotive service advisors at the dealership!
What is Your Service Advisors’ S.O.S.?
There is a word circling around right now… and that word is…. Opportunity! There’s so much opportunity in front of us, even despite what’s going on socially; opportunity for repair shops and dealerships to really capitalize on this market now that things are starting to open up again. So that’s why today I want to […]
Episode 100 – The 6 Types of Service Advisors That Will Kill Your Service Department
Thank you to all of the Service Advisors, Service Managers, Techs, and everyone in the automotive industry who has tuned in over the years and helped to make Service Drive Revolution the number-one podcast in automotive. Hell, I’ll even say thank you to the Parts Department. Yes, really. This week’s episode is a really special […]
Should Dealers Pay Service Advisors and Technicians During the Coronavirus Lockdown?
Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for a free membership to get full access to our vault of past episodes and exclusive bonus content you won’t find anywhere else. Right now, we have our first 20 episodes […]
10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
The Top 5 Things Killing Service Advisors
There are things you do every day that are slowly but surely killing you! But before we get to that, we’ve got an interesting article on Automotive News: “Tech is a threat to service advisers,” where reporter Larry Vellequette brings up the question of whether Toyota can replace advisors with automation. I actually think I’ve […]
The Top 5 Sales Mistakes That Advisors Make
Just in: Tesla is killing Colorado’s auto industry! No, not really, but it sure sounds that way in a news story about a new Colorado law…. “A bipartisan bill introduced this month in Colorado legislature to allow any automaker to directly retail their battery electric vehicles to consumers is a direct frontal assault on state […]
Trump and Selling More Maintenance
So, on this week’s Service Drive Revolution, we’ve found a time machine. One that every customer can take a ride in. No, it’s not a Delorean… It’s vehicle maintenance! I assure you: I’m not going crazy and I’m not on anything. Well… I am interviewing this kid, Nick, for that $100,000 assistant position. He got […]
10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
