Today we will be talking about how buying a car from Carvana increases the overall traffic of customers that come into the Service Department. Welcome to Service Drive Revolution! I’m Chris Collins and this is Mia Griggs, she’s down in beautiful sunny Los Angeles because she finished writing a training program for me. She’s been […]
Trucking Industry News that we need to talk about are the trends that is impacting your daily life at your dealership. Welcome everybody to Service Drive Revolution. I’m Chris Collins, and this is Christian Lafferty. We have a special guest today, Chryssa Hunlock, who is the closest thing to wonder woman. She currently is the […]
Is the Tesla Buying Experience changing the world? Today on the show, Christian and I are going to talk about, should you automate service advisers or automate salespeople and are people still buying cars, even though they’re expensive? Is Christian actually an unaware pain in the customer? Do salespeople and service advisors add to […]
Retention in our staffing with this Technician Shortage could be fixed. Steve Hamre, Christian Lafferty, and I talk about things we can do to recruit the best Automotive Technicians that will stay for many years.
The independent tire guys are making a lot of money, there is a ton of money in tire sales and service.
We’re going to answer your questions. Remember if we answer your question on the show, the number is (833) 3-ASK-SDR , we will send you some swag if you do! Today we will be going over Motivating Employees in the Workplace and screening employers. Interestingly enough, one of the questions from our show today […]
Today on Service Drive Revolution. We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills. Our special guest today is Ryan Mutalib, Fixed Ops Director at Weiler Honda of Colerain. The first thing I wanted to ask Ryan was […]
Coming up on today’s show, we’ll be talking about how many Automotive Repair Orders a service advisor writes. Additionally we’ll ask our editor, Michael, to describe different parts on a car to make a bigger point. I’m Chris Collins, this is Christian Lafferty and that’s what’s coming up on Service Drive Revolution. So […]
Today on the show we talked about how long it takes people to perform used car reconditioning. Again, I’m Chris Collins. This is Christian Lafferty and that’s what’s coming up on Service Drive Revolution. It’s very clear that all of these rental car companies are going through bankruptcy because they’re a disaster. They […]
Coming up today, we talk about how to solve any problem and what dispatchers have in common with a wedge blocking the front door to your house. Let’s talk about dispatch! Seriously, you still have dispatch? It’s like somebody who has an ELR of $60. Like if Gerald Ford Was president, when […]
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