How To Sell Tires: 4 Ways To WIN The Tire Game
It’s tire season. It’s time to get in the game. I know a lot of dealerships that just see tires as a pain in the a**. Sure, they’re heavy and hard to carry, but you should definitely want to know how to sell tires. Why you need to know how to sell tires. They are […]
What’s Making the Auto Tech Shortage Even Worse?
There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But there seems to be no end in sight to the worsening auto tech shortage. A recent study by Wrench Way investigated this phenomenon and confirmed the auto tech shortage will […]
10 Reasons Why Automotive Service Advisors Are So Stressed
Think about the market right now. Running the service department is hard as an automotive Service Advisor, and even more difficult than ever before with the technician and parts shortages. Whose job is it to relay these manufacturing and shipping delays to the customer? The Service Advisor. And with all these communications with customers to […]
Strategies to Boost CSI Score with Customer Loyalty and Retention
It’s more lucrative than ever to enter the EV space, just like the early 1900s when all these hundreds of car companies were trying to make their name in the marketplace. In creating brand perception, they focused on their CSI score and customer loyalty and retention. A ton of new EV companies will soon enter the […]
From Lube Tech to Fixed Ops Expert
Rob Rowse, Fixed Ops Expert, discusses his journey from being a lube technician to Fixed Ops Expert. He created his path and thrived from it!
How to Run a Service Department Profitably
Six effective steps on how to run a Service Department. Honesty is the best policy, admit the baby is ugly! Focus on the Outcome.
Traits of good service managers versus substandard managers
Many good service managers struggle in their job. That’s probably why we see an almost 50 percent turnover annually in service managers. Not only is that ridiculously high, but it also runs up costs for service companies. When you consider it, service departments are spending money for recruiting, hiring and training new managers. When managers […]
So, What’s the Actual Role of a Service Advisor, Anyway?
A service advisor plays a critical role at your dealership, and understanding what they do increases effectiveness for customers and technicians.
How To Get Promoted At Your Dealership
Today on Service Drive Revolution we’re going to talk about how to get promoted as a Service Advisor or Technician to being a Manager. Are you currently looking for a promotion? Do you feel tired of your current position? We’ll be covering… -What are the steps? -What are the things that you […]
Dealership Valet Training for Service Advisors
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update #1: Solar Powered Vehicles Christian starts off by telling us the news, he announces, “We’ve got some good news. This was fascinating to me, there’s this article called […]
9 Reasons Why Automotive Service Managers Fail
We have an exciting show for you today. We are going to talk about the 9 Reasons Why Automotive Service Managers fail. The list is gonna surprise you because there’s some good stuff on there. I think this will inspire a lot of you and create some fun conversations, but first there’s some […]
Service Advisors Need To Stop Being Average
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at a higher level, and how to get out of the rut of being average. We also are going to talk about the news and discuss our favorite super bowl […]
