What is Fixed Absorption?
Today, we’re going to talk about fixed absorption. It’s a term that everybody thinks they know, but maybe they don’t. What is it? What’s the formula? How do you focus on the dealership health as a whole? We’re also giving a history lesson on Henry Ford that you won’t want to miss! We’ll answer questions, […]
Why Hiring Technicians Is Hard.
Today’s subject is the reason why hiring technicians is hard. We also are playing my new favorite bit, ‘Would You Rather?’ But first, Christian had a joke. “How many service managers does it take to screw in a light bulb?” His punchline, “Three. One to unclog the toilet, one to de-program the building alarm, and […]
What is Leadership?
You’re probably wonder, “What is Leadership? We’ve got a fun show for you today. We talk about leadership and what it means, we play a little game called ‘Would You Rather?’ and, like always, we’re going to answer your questions. So you might not have guessed, and I’d rather you not tell me if you […]
How to Calculate Effective Labor Rate (ELR)
Learn how to calculate Effective Labor Rate step by step. Use our ELR formula to find out if your dealership is leaving money on the table.
How to Calculate Hours Per RO (+ Common Mistakes)
Most dealerships calculate Hours Per RO wrong. Learn the correct formula, avoid costly mistakes, and benchmark your service department performance.
10 Reasons Why Service Advisors Fail
Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…
HOW TO IMPROVE YOUR SERVICE ADVISORS?
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] A company’s progress depends mainly on one of its core assets, the employees. Knowing what kind of service you provide does not end there; you also need to know the quality of work, their strengths and weaknesses, and how you’ll be able not only to satisfy but provide excellent service to your […]
