Strategic Dealer Incentive Programs That Drive Results
Dealer incentive programs help dealerships boost sales, improve service performance, increase customer loyalty, and move inventory faster with smarter rewards.
How Fixed Operations Leadership Shapes Service Growth
Fixed operations leadership drives service growth by combining accountability, emotional intelligence, adaptability, and coaching to improve culture, retention, and performance.
6 Signs You’re Meant for an Auto Service Advisor Career
Discover 6 strong signs you’re a natural fit for an auto service advisor career, including communication, organization, problem-solving, teamwork, and passion for vehicles.
Service Department Menu: 6 Tips to Increase Service Profit
A well-built service department menu can significantly increase profitability in Fixed Ops. Learn 6 proven tips to improve pricing, boost effective labor rate, and drive more maintenance sales.
Revamp Dealership Profits: Chris Collins Coaching Works!
Chris Collins coaching helps dealerships improve fixed ops performance through hands-on service manager training, advisor development, pricing strategies, and team culture systems.
How to Beat Peak Demand Bottlenecks in Auto Dealerships
Learn how to beat peak demand bottlenecks in auto dealerships by fixing workflow delays, improving staffing, and using smarter systems to keep service lanes moving.
How to Profit from Declining Dealership Services Effectively
Discover proven strategies to convert declined dealership services into loyal customers and steady revenue through transparency, better communication, and trust.
Best Technician Pay Plans for Your Dealership in 2026
Discover the best technician pay plans for dealerships in 2026, including flat rate, hourly, and hybrid models designed to attract top mechanics and improve retention.
How to Measure & Improve Technician Productivity (2026)
Technician productivity affects revenue, efficiency, and customer satisfaction. Learn the metrics, tools, and strategies service centers use to improve shop performance.
Why Service Planning Fails: Stopping Reactive Drift
Reactive repairs drain time and profit. Learn how proactive service planning helps dealerships prevent failures, improve efficiency, and build long-term customer trust.
Service Advisor Sales: 5 Mistakes Advisors Make After a No
Service advisor sales often break down after a customer says no. In SDR #351, Chris Collins explains the five biggest mistakes advisors make after a decline and how service managers can improve trust, communication, and approval rates in the service drive.
Hidden Service Leadership Risks of Comfort-Driven Decisions
Discover the hidden service leadership risks caused by comfort-driven decisions and learn how clear communication and accountability strengthen teams and performance.
