Rise To The Top As The Service Manager
Do you want to rise to the top as the Service Manager? Welcome everybody to the big show, Service Drive Revolution. We are profiling finalists from the Service Manager challenge, where you can win my Jeep. I’ve been driving this Jeep blasting country music, and having a lot of fun for many years. First, I […]
Why Service Managers Get Fired
Chris: Today on the show, we’re going to talk about Christian’s passive-aggressive behavior about cigars. Why carrier pigeons are more reliable than him as a delivery system and why service managers get fired and show you how to get into our private secret Facebook group, all that, and more coming up on service drive revolution. […]
3 Things Service Manager KPI Is Based On
Being judged on something without you knowing is kind of like being asked to drive without a steering wheel, but it happens to Service Managers all the time… So that’s why today’s show is all about the 3 Service Manger KPI, or Key Performance Indicators, that Service Managers are judged on– Whether they know it […]
The Traits Leading Service Managers Share
https://youtu.be/j-2QD767NxQ?t=2 Ever wondered what makes a great service manager? Why it is that some always seem to hit their goals, while others struggle immensely? The automotive industry can be a tough game, but just like in any other industry, there are traits that the best of the best share. If you want to succeed, listen in […]
SERVICE MANAGER SUCCESS STORIES: DON VOLK
These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to 94.4 It’s taken some work, but you can’t argue with these results… and he is just getting started. Read Don’s success story below… Kudos to Don Volk and his team […]
SERVICE MANAGER SUCCESS STORIES: GARETH ROWLANDS
Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins Signature Coaching Program in October of 2016. As a former athlete, Gareth is familiar with how to win, he just needed a coach to show him the playbook. Here are […]
SERVICE MANAGER SUCCESS STORIES: MIKE RABBITTS
Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the Chris Collins Signature Coaching Program in October of 2016. After the 2008 financial crisis, he transitioned into the car industry and has since developed a bustling service drive. Here are […]
SERVICE MANAGER LIBERATION
So this is a transcript of a webinar we did, and the main topic was effective labor rate. We’re going to give you some strategies to instantly increase your effective labor rate and give you some insight into how it works. We help our clients achieve effective labor rates that are not only higher than […]
