My Top 17 Business Books of All Time

People often ask me, “Hey, did you go to Harvard or Stanford?” They assume I went to an Ivy League school. But the truth is I’m self taught and most of what I’ve learned, I either learned hands on, from taking courses, or reading books. Today, I’ve put together my 17 top business books. One […]

IS WORK/LIFE BALANCE POSSIBLE FOR ENTREPRENEURS?

Chris Collins, entrepreneur, mindset, business tips, small business owner

Recently, at one of my mastermind groups, someone asked our guest speaker, Tony Robbins, how he managed a work, life balance. You want to know how he answered? He laughed. Ask any super successful, driven professional how they balance their work life and their personal life and you’ll get the same laugh. Or, maybe you’ll […]

Dave Cissi

Mercedes Benz of St. Louis

Net/Gross went from -19.46% to 36.01% Effective Labor Rate (ELR) increase of $26 CSI rise from 93 to 94

Damon Egan

Damon Egan Sherwood Ford

CSI rise from 63 to 74 Net/Gross went from -7% to 31% Effective Labor Rate (ELR) increase of $18

Ben Cooper

Ben Copper

Net/Gross went from -4% to 13% Effective Labor Rate (ELR) increased $21 CSI rose from 93 to 94

SERVICE MANAGER SUCCESS STORIES: DON VOLK

Don Volk Denny

These are the results Dave’s seen with the Chris Collins Signature Coaching Program: Effective Labor Rate (ELR) increase of $29 CSI rise from 87.4 to 94.4 It’s taken some work, but you can’t argue with these results… and he is just getting started. Read Don’s success story below… Kudos to Don Volk and his team […]

SERVICE MANAGER SUCCESS STORIES: GARETH ROWLANDS

Gareth Rowland Honda Morristown

Congratulations to Gareth Rowlands of Honda of Morristown, in Tennessee for being a finalist in the 2017 Service Manager Challenge. Gareth joined the Chris Collins Signature Coaching Program in October of 2016.  As a former athlete, Gareth is familiar with how to win, he just needed a coach to show him the playbook. Here are […]

SERVICE MANAGER SUCCESS STORIES: MIKE RABBITTS

Johnson City

Congratulations to Mike Rabbitts of Johnson City Ford in Johnson City Tennessee for being a finalist in the 2017 Service Manager Challenge. Mike joined the Chris Collins Signature Coaching Program in October of 2016.  After the 2008 financial crisis, he transitioned into the car industry and has since developed a bustling service drive. Here are […]

GAMIFICATION: YOUR HACK TO MAKING HAPPY, PRODUCTIVE EMPLOYEES

Gamification with Mario Pernillo

Wouldn’t work be amazing if everyone did their job? Seriously, how many times have you asked your employees to do something only to turn around and realize they didn’t do it, or did it half-assed? That makes me extremely unhappy, and I’m pretty sure you feel the same. Now, don’t get me wrong. There are […]

STUCK IN NEUTRAL? CHALLENGE YOURSELF

Chris Collins Challenge Yourself

Let’s call him Mr. X. I love talking about this guy, because he’s a prime example of why my methods make service managers irreplaceable to their teams. But rather than cover his results first, let’s start from ground zero. THE PROBLEM Mr. X found himself in a midlife crisis of sorts. He had his position as a […]