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SERVICE MANAGERS: CAN LUCK BE CREATED?
Transcription: Service Managers – Can Luck Be Created Mario: Can’t help it Chris: Mario and I were rocking out to “Get Lucky” . . . kind of

THE BUSINESS OF SERVICE ADVISORS IS MARKETING
If you have a business then you know that the business of your business is sales. It’s all about sales since without it your business

WHY CUSTOMER RETENTION AND LOYALTY MATTERS
When it comes to your business, whatever it may be, customers matter. Customers are the lifeblood of any enterprise and without them you won’t be

YOUR SERVICE ADVISORS VERSUS TIME
You’ve heard of the saying ‘time is money.’ Actually, to be more precise it’s actually loss time is loss money. That’s because when it comes

GUIDE IN HIRING SERVICE ADVISORS FOR PROFITS
A man can’t live alone as what people used to say. No man can make it big without any help. Much like Bill Gates to

TOP DOG SERVICE ADVISOR EVENT
Quotable Quotes From Chris Collins Top Dog Advisor Event 2013 On selling service People don’t come to us because they want to. They come to

SERVICE DEPARTMENTS – WHAT YOU CAN LEARN FROM MICHAEL JORDAN
What You Can Learn from Michael Jordan that Helps in our Service Departments Video Transcription: Hey everybody, Chris Collins here and my trusted sidekick Mario.

HOW TO IMPROVE YOUR SERVICE ADVISORS?
A company’s progress depends mainly on one of its core assets, the employees. Knowing what kind of service you provide does not end there; you

WHAT MAKES A GOOD SERVICE ADVISOR?
Becoming a good service advisor requires intensive on-the-job training, commitment, dedication, and, at times, years of experience for you to completely familiarize yourself with the

HOW TO SPOT AN EXCELLENT SERVICE ADVISOR
Choosing the right service advisor is a concern for all automotive consumers, especially people who are not that into car parts and automotives. For those

WHY YOU ARE UNHAPPY WITH YOUR CP SALES?
Video Transcription: Why are you Unhappy with your CP Sales? Hi, Chris Collins here and Mario. Today we are going to talk about why you

TIPS AND TECHNIQUES ON HOW TO GROW CUSTOMER DATABASE
A large customer database is considered the foundation of every successful business. Many up and coming businesses resort to purchasing market lists to kick-start their
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The industry is hurting! Some dealerships are panicking while others are cashing in with Fixed Ops! Find out how our expert coaches and systems can get your dealership to record profits.