
CHRIS COLLINS $25,000 SERVICE MANAGER WINNER
Transcription: Chris Collins $25,000 Service Manager Winner In my book, Irreplaceable Service Manager, I’ve outlined the 90-day roadmap to increase your profits, your CSI, your

THE NEW STUFF FOR SERVICE MANAGERS AND SERVICE ADVISORS BY CHRIS COLLINS
Video Transcription: People are talking about the new stuff we have. It is the new stuff that everybody in the industry has been craving for.

WHERE DO YOU SEE THE FUTURE OF AUTOMOTIVE FIXED OPERATIONS CONSULTING GOING?
Where do you see the future of fixed op’s going? I think it’s a lot like in the computer industry, where you had Microsoft that dominated

AUTO BUSINESS TRANSFORMATION SECRETS REVEALED
One of the metrics that shows the stability of a business organization is its capacity to deal with the changes of technology, business models, marketing practices and

WHERE DO YOU SEE THE FUTURE OF AUTOMOTIVE FIXED OPERATIONS CONSULTING GOING?
Where do you see the future of fixed op’s going? I think it’s a lot like in the computer industry, where you had Microsoft that dominated

TOP 5 REASONS WHY SERVICE MANAGERS FAIL
There are several reasons why service managers fail in their jobs. Here’s a list of the top five of those reasons. I would suggest that you read

STRATEGIES THAT SELL
Here are several sales strategies I would like to share with you. Back in 1969, a technician is always ready to greet a customer coming in with

9 ULTIMATE REASONS YOU CAN BE SUCCESSFUL IN 2012
As technology advances, the trend of conducting business changes as well. Gone are the days for traditional marketing as the present trend tends to lean

POISON WORDS THAT COULD SABOTAGE YOUR SALES
Using poison words can turn off your sales prospect in the quickest possible way. Poison words are phrases or words that might trigger mistrust, suspicion, and loss

CRAZY WAYS TO INCREASE SALES IN YOUR SERVICE DEPARTMENT THIS YEAR
In 2010, one of the main sales problems within service departments was identified to be inadequate manpower to take care of customers. In 2012, this

SOCIAL MEDIA FOR BUYER PROSPECTING – A RISK OR A MUST?
Automotive industries and other companies should take advantage of the social media as people are using these sites to communicate, socialize and interact with others. The internet

SERVICE MANAGER LIBERATION
So this is a transcript of a webinar we did, and the main topic was effective labor rate. We’re going to give you some strategies
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