BLOG
IS IT TIME TO CONNECT WITH YOUR CUSTOMERS?
When you connect with someone, you form some sort of bond with them. When it comes to people it’s basically establishing some sort of rapport
ARE YOU MARKETING YOUR SERVICE ADVISOR BUSINESS?
Service advisor businesses need to be marketed. That’s as simple a notion as you’re ever going to get. Without marketing, you will not be able
THE WORK OF A SERVICE ADVISOR
Whether they’re brand spanking new or old but still reliable, all cars need servicing. It can be simple or it can be something that requires
FIXED OPERATIONS IS YOUR BUSINESS BACKBONE
When it comes to automotive dealerships there are two areas of note: the front and the back. The front is what’s often referred to as
WHY AREN’T YOU TRAINING YOUR SALES TEAM?
Sales is what runs the business world. If you don’t have sales your business isn’t going to be going anywhere. It doesn’t matter if you’re
SERVICE MANAGERS: CAN LUCK BE CREATED?
Transcription: Service Managers – Can Luck Be Created Mario: Can’t help it Chris: Mario and I were rocking out to “Get Lucky” . . . kind of
THE BUSINESS OF SERVICE ADVISORS IS MARKETING
If you have a business then you know that the business of your business is sales. It’s all about sales since without it your business
WHY CUSTOMER RETENTION AND LOYALTY MATTERS
When it comes to your business, whatever it may be, customers matter. Customers are the lifeblood of any enterprise and without them you won’t be
YOUR SERVICE ADVISORS VERSUS TIME
You’ve heard of the saying ‘time is money.’ Actually, to be more precise it’s actually loss time is loss money. That’s because when it comes
GUIDE IN HIRING SERVICE ADVISORS FOR PROFITS
A man can’t live alone as what people used to say. No man can make it big without any help. Much like Bill Gates to
TOP DOG SERVICE ADVISOR EVENT
Quotable Quotes From Chris Collins Top Dog Advisor Event 2013 On selling service People don’t come to us because they want to. They come to
SERVICE DEPARTMENTS – WHAT YOU CAN LEARN FROM MICHAEL JORDAN
What You Can Learn from Michael Jordan that Helps in our Service Departments Video Transcription: Hey everybody, Chris Collins here and my trusted sidekick Mario.
Get 2 FREE Training Videos
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
