Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
E-Fuels vs EVs: Which Wins the Sustainability Race?
Discover the battle of e-fuels vs EVs. Explore how carbon-neutral e-fuels compare to electric vehicles in the race toward a sustainable transportation future.
Car Marketing 101: Boost Sales with Digital Strategies
From AI-driven dismantling to EV battery repurposing, the auto industry is reinventing how end-of-life vehicles are recycled. These innovations are reducing waste, recovering high-value materials, and building the circular economy the future demands.
How to Reset a Toxic Shop Culture and Get Your Technicians Back on Your Team
Struggling with negative tech attitudes or a chaotic shop environment? Learn the exact six-step process Chris Collins recommends for rebuilding shop culture, restoring respect for management, and boosting technician productivity.
Sustainable Vehicle Recycling Innovations You Need to Know
From AI-driven dismantling to EV battery repurposing, the auto industry is reinventing how end-of-life vehicles are recycled. These innovations are reducing waste, recovering high-value materials, and building the circular economy the future demands.
Smart Driving Trends: V2X Communication Technology Explained
V2X communication technology is redefining how vehicles, roads, and people interact. By enabling cars to “talk” to traffic lights, pedestrians, and even the cloud, V2X unlocks safer roads, smoother mobility, and the foundation of autonomous driving. With the market projected to reach $9.5B by 2030, V2X isn’t a distant future — it’s the technology reshaping transportation right now.
How to Boost Fixed Operations in Dealerships Today
Fixed operations are the hidden powerhouse of every dealership — driving over 50% of gross profit from just 12% of total sales. Discover how to modernize your service department through technology, training, and customer-first strategies to create consistent revenue, loyal customers, and long-term dealership growth.
Auto Dealership Consolidation Trends Reshaping the Market
Auto dealership consolidation is transforming the automotive retail landscape. Learn how mergers and acquisitions, financial pressures, and digital transformation are driving this $100 billion shift. Discover what it means for large dealer groups, independent stores, and the future of buying and servicing vehicles in an evolving market.
Success Boost: Finance Office as Dealership Leadership Hub
Discover how transforming your dealership’s finance office into a true leadership hub can boost profitability, strengthen operations, and drive sustainable growth. Learn why the F&I department is more than just paperwork—it’s the strategic core that unites data, leadership, and performance across every department.
Extended-Range Electric Vehicles Growth and Global Interest
Extended-range electric vehicles (EREVs) are gaining global momentum as they solve key barriers slowing EV adoption—range anxiety, charging limitations, and high battery costs. By pairing electric driving with an onboard gasoline generator, EREVs offer long-range capability, lower production costs, and greater accessibility for drivers in charging-scarce areas. Surging sales in major markets, increasing OEM investment, and regulatory incentives suggest EREVs may serve as a critical bridge technology in the transition from gas-powered vehicles to full electrification.
Data Risks in Dealerships: Protecting Customer Information
Modern dealerships manage massive volumes of sensitive customer information—from CRM records to telematics data—which makes data security more critical than ever. As connected vehicles, third-party integrations, and AI-driven systems expand, new vulnerabilities emerge that can lead to breaches, legal exposure, and operational disruption. By tightening governance, training employees, and deploying layered cybersecurity defenses, dealerships can reduce risk, safeguard customer trust, and prepare for a more connected automotive future.
Service Department Leadership: How to Survive Bad Bosses, Bias & Broken Systems in Fixed Ops
In today’s dealerships, bad leadership and broken systems are wrecking morale and costing millions in lost revenue. This guide shows Service Advisors and Managers how to survive dysfunctional cultures, overcome bias, and build a stronger Fixed Ops department—no matter who’s running the show.
Why Dealers Are Shifting to AI-Powered Infotainment in Vehicles
Automakers are rapidly moving away from Apple CarPlay and Android Auto in favor of AI-powered infotainment systems that offer deeper integration, better data control, and a more seamless driving experience. From personalized recommendations to intelligent EV routing, these native systems are redefining how drivers interact with their vehicles—and shaping the future of in-car technology.
