Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
Achieving Outstanding CSI: A Quick Guide for Fixed Ops
Chris & Christian give tips of improving your Fixed Ops and CSI
A Personal, Behind-The-Scenes Takeaways From Top Dog 2024
Chris & Christian give their personal, behind-the-scenes insights on Top Dog 2024.
The Dealership Business Model: The Math Matters… A Lot!
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
The Dealership Business Model: Winning The Customer Service Game
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
Top Dog 2024 Speaker Will Guidara And Elevating Your Service Game with Unreasonable Hospitality!
Unreasonable Hospitality author Will Guidara joins the crew for SDR.
Grilling Up Success: What BBQ Can Teach Your Service Department
We had Harry Soo, a BBQ champion, on Service Drive Revolution recently. Now, you might wonder what barbecue has to do with running a Service
What’s Your Dealership Really Worth? The Service Department Impact
Most Dealership owners and Service Managers don’t fully grasp how your Service Department directly impacts your Dealership’s overall value. This isn’t just financial jargon…it’s about
5 Essential Steps to Make Your Service Department Profitable
If you’re running a Service Department, or you’re a Dealership owner overseeing one, you’re probably leaving money on the table. I’m going to share with
Economic Downturns: What Dealerships Should Not Do
Dealership pre-tax profits are down 33%. It’s a significant hit, and it’s got a lot of Dealerships worried. But what concerns us isn’t the decline
Unlock Hidden Profits: Tapping Customer Niches in Your Service Drive
The automotive industry is facing a significant challenge: overlooked customer niches. These untapped markets are costing dealerships serious money, but together, we can turn this
Your Dealership’s Economic Survival Plan
Let’s talk about something most Dealerships don’t want to think about…economic downturns. They’re coming, whether we like it or not. The real question is: are
Kiosks vs. Humans: Lessons from McDonald’s for Your Service Drive
I saw something interesting at McDonald’s the other day. Those kiosks they’ve got everywhere now? They’re changing how people buy food. These things are upselling
