Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
How Dealerships Can Minimize Parts Obsolescence
Discover how dealerships can minimize parts obsolescence through better inventory habits, prevention systems, and strategies to turn dead stock into profit.
Multipoint Inspection: Process, Benefits, and Checklist
Learn how the multipoint inspection process works, why it matters for vehicle safety and dealership trust, and get a complete checklist to keep your service team on track.
Complete Guide to Automotive Parts Inventory Management 2026
Discover the complete guide to automotive parts inventory management in 2026 covering stocking strategies, key metrics, and technology to boost dealership profits.
Are Your Video Inspections Killing Customer Trust
Discover how video inspections help dealerships earn customer trust, improve repair approvals, and drive long-term growth through better communication and training.
How Do Digital Vehicle Inspections Build Customer Trust
Learn how digital vehicle inspections build lasting customer trust by replacing paper checklists with photo evidence, improving shop efficiency, and increasing repair approval rates.
How Dealerships Can Reduce Service Comebacks in Fixed Ops
Discover how to reduce service comebacks in your dealership through tighter quality control, better communication, and ongoing technician training that builds trust.
Why Service Managers Fail and How Dealers Can Fix It Today
Learn why service managers fail in dealerships and how the right training, accountability systems, and communication strategies can fix performance issues and reduce comebacks.
3 Video Inspection Mistakes That Cost Your Dealership Sales
Video inspections don’t automatically increase sales. Learn the three biggest mistakes dealerships make with video MPIs and how better training, communication, and leadership can turn inspections into higher customer trust and more approved repairs.
Why Is Service Technician Recruitment So Challenging Today
Learn why service technician recruitment has become so difficult for dealerships and discover practical strategies for attracting and retaining skilled technicians long-term.
Service Manager KPIs Every Dealership Should Monitor Monthly
Learn which service manager KPIs to track monthly to turn your service department into a true profit center covering financial health, shop efficiency, and customer loyalty metrics.
How Can Owning a Dealership Change Your Fixed Ops Strategy
Discover how a strong fixed ops strategy helps dealership owners improve profitability, strengthen leadership, enhance customer experience, and drive sustainable growth.
How Service Advisors Improve Customer Retention Rates Now
Learn how service advisors can lift customer retention rates through trust-building communication, smart follow-up systems, and personalized service that keeps drivers coming back.
