Choosing the right service advisor is a concern for all automotive consumers, especially people who are not that into car parts and automotives. For those
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Video Transcription:Â Why are you Unhappy with your CP Sales? Hi, Chris Collins here and Mario. Today we are going to talk
There are two main reasons for why customers switch sides: the product/service or the customer service experience. Other reasons for why they’d choose another business
The success of an automotive dealership, or any businesses, depends on how many customers they cater to. And building a database of many customers depends
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] In 2012, big brands of different American industries saw a significant growth by using content marketing strategies. Most of the big brands
The Answer to Customer Retention Hi everybody, Chris Collins here, and Mario. This video we want to talk about the answer to customer retention. And
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Â Sales people would only be too eager to talk about the product they are selling. That is much the same to
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] Â Service advisors would naturally assume that the car is the most important thing to the customer. Given their point of view,
People develop a certain set of expectations based on familiarity. We often plan our days in anticipation of the things we expect to happen. Good
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] There are many things that capture the attention of your customers. Different things can get them interested in doing business with you,
[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] 5 KEYS TO INSTANTLY CONNECT WITH CUSTOMERS Hi, Chris Collins here and Mario. In this video we’ll talk about the five keys
Transcription: Chris Collins $25,000 Service Manager Winner In my book, Irreplaceable Service Manager, I’ve outlined the 90-day roadmap to increase your profits, your CSI, your
Are you working in the business or on the business? ​ It is possible to stop ‘spinning your wheels’ and get back into the black.
This Step By Step Guide Will Teach You How To…
