
3 Things Service Manager KPI Is Based On
Being judged on something without you knowing is kind of like being asked to drive without a steering wheel, but it happens to Service Managers

Being judged on something without you knowing is kind of like being asked to drive without a steering wheel, but it happens to Service Managers

What a crazy week, but who am I kidding? Every week for the last 3 months have been crazy weeks, especially for fixed ops! So

Less is more. It’s a pretty common phrase that gets tossed around (maybe a bit too often), but it’s true…. Especially in business. And nowhere

Leave it to a global pandemic to divide us. The world, the country, the automotive industry… On the dealership side of things, there are clear

This Coronavirus quarantine is driving me crazy!! And I’m not alone, a lot of Advisors and Service Managers feel the same. “So what,” you might

Ever wondered why it is that some service advisors hit (and exceed) their goals, just crush the competition, while others can’t seem to get there? The automotive industry can be a tough game, but just like in any other…

We’ve hit more than a million downloads! That’s nuts. And we owe it all to you. Huge shout out to everyone who’s been listening and

“You are your own worst enemy” is more than just a popular saying. Nine time out of ten, the person who’s costing you the most

Success never comes from doing things “good enough.” There’s value in going beyond the call of duty. Fortune always favors the hardest workers– the ones

Do you want to be self-made? If you’re an even remotely ambitious person, then your gut answer is probably going to be yes. But let

Set a goal and stick to it. It sounds simple, but the truth is, most people lack the drive they need to get the results

People often ask me, “Hey, did you go to Harvard or Stanford?” They assume I went to an Ivy League school. But the truth is
Are you working in the business or on the business? ​ It is possible to stop ‘spinning your wheels’ and get back into the black.
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