A company’s progress depends mainly on one of its core assets, the employees. Knowing what kind of service you provide does not end there; you
Becoming a good service advisor requires intensive on-the-job training, commitment, dedication, and, at times, years of experience for you to completely familiarize yourself with the
Choosing the right service advisor is a concern for all automotive consumers, especially people who are not that into car parts and automotives. For those
The success of an automotive dealership, or any businesses, depends on how many customers they cater to. And building a database of many customers depends
The Answer to Customer Retention Hi everybody, Chris Collins here, and Mario. This video we want to talk about the answer to customer retention. And
 Sales people would only be too eager to talk about the product they are selling. That is much the same to automotive service advisors
Service advisors would naturally assume that the car is the most important thing to the customer. Given their point of view, it is. But for
There are many things that capture the attention of your customers. Different things can get them interested in doing business with you, and a lot
5 KEYS TO INSTANTLY CONNECT WITH CUSTOMERS Hi, Chris Collins here and Mario. In this video we’ll talk about the five keys to instantly connecting
We always hear the expression “Customer is King,” but how true is this really? How often do businesses really take the time to find out
Video Transcription: People are talking about the new stuff we have. It is the new stuff that everybody in the industry has been craving for.
Here are several sales strategies I would like to share with you. Back in 1969, a technician is always ready to greet a customer coming in with
Are you working in the business or on the business? ​ It is possible to stop ‘spinning your wheels’ and get back into the black.
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