Video Transcription: Summary Service managers and service advisors need steady help, not one-off classes. This service manager training is also dealership service training. It uses
Here are several sales strategies I would like to share with you. Back in 1969, a technician is always ready to greet a customer coming in with
Using poison words can turn off your sales prospect in the quickest possible way. Poison words are phrases or words that might trigger mistrust, suspicion, and loss
Did you know the best thing about working as a service advisor for an automotive industry is the competition? It isn’t stiff. As Og Mandino mentioned, “Exerting
There are several ways you can regard your customers and their individuality taking into consideration their different preferences and their personal outlook to life in
I was flipping through some TV channels the other day and stayed on one stupid comedy movie that was mildly amusing me for a few
As the old Chinese saying reminds us; “A good listener is as powerful as a good speaker,” one cannot speak of something when he doesn’t
Everyone has their own natural negotiation style. And, being able to identify your own style and those of other parties, as well as being able to
A Revolution in Training, So Effective, You Don’t Want It In The Hands Of Your Competition! In this unique and intensive online training, your advisors are going
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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