Do service advisors need to know how to overcome sales objections? My answer is yes but the real question is, What went wrong in the
Today we’re talking about how to address market based pricing increases with your customers. If you’ve been out of your house in the last six
Why is it that so many dealerships are not sold on having a service advisor? There’s a common misconception that a sales advisor is a
I’m Chris Collins and this is Christian Lafferty and before we get started with our list, let’s talk about the news! Auto News Update
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to
Stop Being Average! Welcome to Service Drive Revolution! Today we’re going to share with you how you cannot be average, how you can perform at
Questions Your Service Advisors Should Be Asking.. Welcome everybody to Service Drive Revolution. I’m Chris Collins and this is Christian Lafferty. Today, we’re
Are you ready to learn about free car diagnosis? Today Christian and I are going to talk about something that was polarizing on our LinkedIn
We have exciting conversations for you today with Dr. Cialdini, the author of Influence, The Psychology of Persuasion and Pre-Suasion. Dr. Robert Cialdini is an
Coming up on today’s show, we’ll be talking about how many Automotive Repair Orders a service advisor writes. Additionally we’ll ask our editor, Michael, to
Chris: Today we attack the backlog of questions from the audience. Mia addresses the five kinds of customers you meet on the service drive. Christian
This week on the show, we interviewed a TikTok star, which is basically like a celebrity to us. Mia Griggs does great stuff where she
Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
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This Step By Step Guide Will Teach You How To…
