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BOOST CAR SALES THROUGH SERVICE DEPARTMENT TRAINING??

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[et_pb_section bb_built=”1″][et_pb_row][et_pb_column type=”4_4″][et_pb_text] At first this may seem like it doesn’t make a whole lot of sense. The flow of a customer through your dealership after all, is that first they go to your sales department and (hopefully) buy a car. Then they go to your service department for a trickle of added, continuous revenue, right? So […]

UNDERSTANDING THE OBJECTIVE OF SERVICE DEPARTMENT TRAINING

Excellent Customer Service: This is considered the main objective and goal of all Service Department Training, regardless if it’s in a start-up company or a Fortune 500. Getting to the heart of the customers is somewhat easy to say, but getting it done may be considered one of the hardest things to achieve. Therefore, it is in […]

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