Key Service Department KPIs Every Dealership Must Track
Learn which service department KPIs drive profitability, from repair order counts and labor rates to technician efficiency, bay utilization, and customer retention.
What Does a Fixed Operations Manager Really Do?
Discover what a fixed operations manager does, from leading service and parts teams to improving KPIs, boosting retention, and maximizing dealership profitability.
How to Improve Service Profit Margins in Dealerships
Discover practical strategies to improve service profit margins in dealerships through better pricing, technician productivity, upselling, and streamlined workflows.
High Performing Service Advisors: 7 Traits That Drive Results
In SDR #348, Chris Collins explains why systems in Fixed Ops matter more than individual personalities. Discover how leadership structure—not just great people—determines profitability and long-term service department success.
Auto Dealership Budget Hacks for Financial Success 2026
Learn how to build a profitable auto dealership budget by managing cash flow, controlling inventory costs, reducing overhead, and leveraging technology for growth.
Why Dealerships Struggle with Service Bay Utilization
Service bay utilization determines how efficiently your dealership converts shop space into revenue. Discover practical strategies to reduce idle time and increase throughput.
Smart Ways to Increase Average Repair Order Revenue
Learn smart strategies to increase average repair order using digital inspections, clear communication, tiered pricing, and proactive service recommendations.
After Sales Retention Made Easy: Tips for Automotive Success
After sales retention strengthens customer loyalty and drives repeat service revenue. Discover practical dealership strategies to improve post-sale engagement and long-term profitability.
How Service Pricing Inconsistency Hurts Your Dealership
Service pricing inconsistency creates mismatched quotes, lost profit, and broken trust. Discover how unified pricing systems stabilize revenue and improve dealership performance.
How Miscalculating Service Labor Capacity Hurts Profitability
Service labor capacity determines whether your dealership runs at profit or loss. Learn the formulas, utilization metrics, and scheduling fixes that eliminate idle time and maximize labor gross profit.
Why Systems Matter More Than People in Fixed Ops Leadership
In SDR #348, Chris Collins explains why systems in Fixed Ops matter more than individual personalities. Discover how leadership structure—not just great people—determines profitability and long-term service department success.
Service Manager Leadership Strategies for Automotive Success
Service manager leadership transforms daily operations into long-term success. Learn how to inspire technicians, track the right KPIs, and build a high-performing automotive service team.
