Why Tire Sales and Service Matter
The independent tire guys are making a lot of money, there is a ton of money in tire sales and service.
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Tag: Service Department Training
Motivating Employees In The Workplace With Michelle Elrod
We’re going to answer your questions. Remember if we answer your question on the show, the number is (833) 3-ASK-SDR , we will send you some swag if you do! Today we will be going over Motivating Employees in the Workplace and screening employers. Interestingly enough, one of the questions from our show today […]
Strong Leadership Skills To Have As A Service Advisor
Today on Service Drive Revolution. We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills. Our special guest today is Ryan Mutalib, Fixed Ops Director at Weiler Honda of Colerain. The first thing I wanted to ask Ryan was […]
How many Automotive Repair Orders Should a Service Advisor Write?
Coming up on today’s show, we’ll be talking about how many Automotive Repair Orders a service advisor writes. Additionally we’ll ask our editor, Michael, to describe different parts on a car to make a bigger point. I’m Chris Collins, this is Christian Lafferty and that’s what’s coming up on Service Drive Revolution. So […]
How the Global Chip Shortage Is Affecting the Auto Industry
Are you currently being impacted by the Global Chip Shortage? We have an exciting show for you today. We have two guests and we are going to talk about what’s going on in the industry, starting with the computer chip shortage, including electronics. It’s affecting everything from manufacturers closing down plants to us […]
How long should a used car reconditioning take?
Today on the show we talked about how long it takes people to perform used car reconditioning. Again, I’m Chris Collins. This is Christian Lafferty and that’s what’s coming up on Service Drive Revolution. It’s very clear that all of these rental car companies are going through bankruptcy because they’re a disaster. They […]
How Your Dispatcher Is Hurting Your Dealership
Coming up today, we talk about how to solve any problem and what dispatchers have in common with a wedge blocking the front door to your house. Let’s talk about dispatch! Seriously, you still have dispatch? It’s like somebody who has an ELR of $60. Like if Gerald Ford Was president, when […]
Raise Your Labor Rates, Get Less Declines
Are you raising your labor rates correctly to ensure maximum profits? Today on the show, we talk about how you can raise your labor rates and actually reduce your declines. Mia explains to us what service advisors really mean when they say certain things to their customers. Mia Griggs will help us […]
New Tech Turnover, Why Over 60% of Techs Quit in the First 2 Years
Chris: Today on the show, we talk about new tech turnover. Why over 60% are quitting in the first two years, we talk about Christians, weird fetish, and we play a game of would you rather, but this time I’m the one answering the questions and Mia ranks dealership jobs from easiest to hardest that […]
Post-Covid Pain w/ Mia (Service Drive Revolution)
Chris: Today on the show. We talk about how you can get in on the post COVID rush before it’s too late. Mia visits us here in California. We debate service advisor, pay plans, base or commission, which is better. And maybe possibly Christian finally gives me the cigar. He owes me that in much […]
