Trucking Industry News: Trends Impacting Your Daily Life

Listen in as Chryssa Hunluck, District Parts Manager at Daimler Trucks North America, shares with Chris and Coach Christian Lafferty how the OEM is partnering with the dealerships to help get trucks, drivers, and their loads back onto the road quicker and safer than ever. Chryssa’s passion for her job, and the impact trucking has on society are to be admired. She highlights what specifically needs to be fixed if we want to correct the issue and the best approaches she sees inside service and parts departments in dealerships today.

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How Tesla Buying Experience Is Changing The Industry

Today on the show, Christian and I are going to talk about, should you automate service advisers or automate salespeople and are people still buying cars? Do salespeople and service advisors add to the customer experience or do they make it worse?Got a question? Call us at 1-833-3-ASK-SDR

Secrets of Recruiting Top Performing Automotive Technicians

 Steve is an expert at recruiting automotive technicians, even with this technician shortage, he still managed to overcome obstacles at Lithia Motors. So we're going to try to lean on his expertise and what we see coming on the horizon inside the Automotive Industry. Call us at (833) 3-ASK-SDR if you have a question. 

Why Tire Sales and Service Matter

We're going to talk about tire sales and service, with Scott Rea, Market President at Tire Profiles LLC. Don’t forget to subscribe and call us at (833) 3-ASK-SDR if you have a question. For special deals on our books and training, head over to OFFERS.CHRISCOLLINSINC.COM and I’ll see you next time on Service Drive Revolution!

Motivating Employees In The Workplace With Michelle Elrod

Today, Michelle will be helping me discuss motivating employees in the workplace and then we will talk about the best way to screen employers when looking to get hired. Got a question? Call (833) 3-ASK-SDR

Strong Leadership Skills To Have As A Service Advisor

We’ll be talking to a service advisor about burnout and we have a special guest that will help me talk about strong leadership skills.

Got a question? Call us at 1-833-3-ASK-SDR

How many Automotive Repair Orders Should a Service Advisor Write?

Coming up on today's show, we’ll be talking about how many automotive Repair Orders a service advisor writes. Additionally we’ll ask our editor, Michael, to describe different parts on a car to make a bigger point. 

Got a question? Call us at 1-833-3-ASK-SDR

How the Global Chip Shortage Is Affecting the Auto Industry

We have an exciting show for you today. We have two guests and we are going to talk about what's going on in the industry, starting with the computer chip shortage, including electronics. 
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