Service Drive Revolution Podcast Episodes & Full Transcripts
The official blog and archive of Service Drive Revolution with Chris Collins.
Browse every episode, watch or listen on your preferred platform, and read the complete transcript.
How Do You Master Dealership Financials (The Right Way)
Learn how to turn dealership financials from a headache into your strongest asset by auditing operations, maximizing shop capacity, and using financial reports to drive real growth.
Is Your Service Drive Ready for the Summer Car Maintenance Rush
Learn how to get your service drive ready for the summer car maintenance rush with targeted seasonal services, smart marketing strategies, and operational tips for peak demand.
Which Fixed Ops Performance Metrics Drive Real Growth
Learn which fixed ops performance metrics matter most for dealership growth and how tracking ELR, service absorption, and technician efficiency leads to sustainable profitability.
Best Ways to Increase Service Department Profitability 2026
Discover proven strategies for handling customer objections as a service advisor from understanding hesitation psychology to using visual proof and follow-up techniques that convert.
Why Every SERVICE MANAGER Should Understand Dealership Financials
Many service advisors and service managers are expected to improve performance without fully understanding the numbers behind it. Learn why dealership financials are essential for stronger leadership and better Fixed Ops results.
How Should Service Advisors Handle Customer Objections
Discover proven strategies for handling customer objections as a service advisor from understanding hesitation psychology to using visual proof and follow-up techniques that convert.
Top Service Advisor Phone Scripts to Book More Appointments
Learn proven service advisor phone scripts that help your team convert more callers into appointments, handle objections confidently, and build lasting customer relationships.
How Did Chris Collins Build the Best Advisor Training
Learn how Chris Collins created the best service advisor training by combining hands-on dealership experience, practical systems, and genuine customer connection strategies that actually work.
Are Your Fixed Ops Ready for the Summer Road Trip Surge 2026
Learn what’s driving summer road trip trends in 2026 as Americans choose open highways over airports for budget-friendly, flexible, and memorable domestic travel experiences.
How to Master the Customer Write-Up as a Service Advisor
Discover how to elevate your customer write up process with clear documentation, better technician communication, and trust-building techniques that boost dealership satisfaction.
How to Spot & Stop Service Profit Leaks at Your Dealership
Learn how to identify and eliminate service profit leaks in your dealership by fixing inspection gaps, mastering labor rates, tracking declined work, and optimizing parts management.
How Great Service Advisor Training Was Built
Great service advisor training doesn’t come from theory alone. Learn how real dealership experience, customer frustration, and leadership lessons helped shape one of the industry’s most practical service advisor training approaches.
