The Future of Automotive: Culture, Leadership & Service Drive Excellence with Glenn Lundy
On today’s Service Drive Revolution, discover powerful service drive leadership strategies from Glenn Lundy, including how to adapt your dealership culture, empower your team, and future-proof your fixed ops department. A must-read for SERVICE ADVISORS and MANAGERS ready to level up.
Maximizing Service Drive Revenue: Top Strategies Explained

On today’s Service Drive Revolution, we dive into expert strategies for boosting service drive revenue with insights from industry leader Jim Kozimor. Learn how top service advisors and managers increase CSI scores, handle objections with confidence, and build lasting customer relationships—all without resorting to high-pressure sales tactics. Don’t miss this must-read guide to transforming your service department!
Boosting Service Drive Revenue: Proven Strategies for SERVICE ADVISORS and MANAGERS
In this special edition of SDR, we’re bringing the energy with an exclusive interview featuring Grammy-nominated, Platinum & Gold record producer Scott Erickson — a guest speaker for our upcoming invite-only coaching meeting on April 24th, themed “The Art of Being Extraordinary.”
Mastering Service Challenges: Essential Tips for Service Advisors and Managers

On this Drive By, Chris and Christian discuss how to mark up dealer parts for maximum profit and tackle the controversial diagnostic fee, offering tips on how to explain it to customers and build trust for future visits.
What to Expect as a New SERVICE ADVISOR : Your Roadmap to Success

On today’s Drive By, Chris and Coach Christian answer a question from a gentleman asking what to expect when he starts his first job as a Service Advisor.
3 Parts Manager Superpowers To Awaken NOW!

We have an amazing guest for all of you. Kaylee Felio is going to talk about her decade of working with parts departments. We’re going to give you the three Parts Manager superpowers that the best-performing Parts Managers awaken! Before We Reveal The Parts Manager Superpowers… We’re super excited to have her show us her […]
The Tire Game You Need To Know How To Play!

With the cold season creeping up on us, that means it’s time to talk about tires! Yes, the season for tires is already here! There are so many aspects of the tire game that often go unnoticed. Yes, they’re big and cumbersome, but they’re perfect for profitability in your parts department. If you’re a Parts […]
How To Sell Tires: 4 Ways To WIN The Tire Game

It’s tire season. It’s time to get in the game. I know a lot of dealerships that just see tires as a pain in the a**. Sure, they’re heavy and hard to carry, but you should definitely want to know how to sell tires. Why you need to know how to sell tires. They are […]
Parts Manager Training: 7 Tips On Elevating Your Department

There’s plenty of training for fixed ops available, but rarely do you ever encounter parts manager training specifically geared towards people in parts. This department opens up so many avenues for external and internal business. So it’s important to consider parts manager training. And it’s really difficult to be a Parts Manager in some ways […]
What’s Making the Auto Tech Shortage Even Worse?

There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But there seems to be no end in sight to the worsening auto tech shortage. A recent study by Wrench Way investigated this phenomenon and confirmed the auto tech shortage will […]
From Lube Tech to Fixed Ops Expert
Rob Rowse, Fixed Ops Expert, discusses his journey from being a lube technician to Fixed Ops Expert. He created his path and thrived from it!
Tips for Effective Dealership Marketing

Effective Dealership marketing strategies that will help you leave a lasting impression on potential car buyers in your community!