What to Expect as a New SERVICE ADVISOR : Your Roadmap to Success
Starting your journey as a SERVICE ADVISOR is exciting, but it can also feel a bit overwhelming. This role is the heartbeat of the service department, where customer care, technical knowledge, and organizational skills come together. So, what should you expect as a new SERVICE ADVISOR, and how can you set yourself up for success? […]
3 Parts Manager Superpowers To Awaken NOW!
We have an amazing guest for all of you. Kaylee Felio is going to talk about her decade of working with parts departments. We’re going to give you the three Parts Manager superpowers that the best-performing Parts Managers awaken! Before We Reveal The Parts Manager Superpowers… We’re super excited to have her show us her […]
The Tire Game You Need To Know How To Play!
With the cold season creeping up on us, that means it’s time to talk about tires! Yes, the season for tires is already here! There are so many aspects of the tire game that often go unnoticed. Yes, they’re big and cumbersome, but they’re perfect for profitability in your parts department. If you’re a Parts […]
How To Sell Tires: 4 Ways To WIN The Tire Game
It’s tire season. It’s time to get in the game. I know a lot of dealerships that just see tires as a pain in the a**. Sure, they’re heavy and hard to carry, but you should definitely want to know how to sell tires. Why you need to know how to sell tires. They are […]
Parts Manager Training: 7 Tips On Elevating Your Department
There’s plenty of training for fixed ops available, but rarely do you ever encounter parts manager training specifically geared towards people in parts. This department opens up so many avenues for external and internal business. So it’s important to consider parts manager training. And it’s really difficult to be a Parts Manager in some ways […]
What’s Making the Auto Tech Shortage Even Worse?
There seem to be more auto tech jobs than techs available right now– that’s for sure. It’s been that way for a while now. But there seems to be no end in sight to the worsening auto tech shortage. A recent study by Wrench Way investigated this phenomenon and confirmed the auto tech shortage will […]
From Lube Tech to Fixed Ops Expert
Are you in love with your process? Focusing on the process rather than the outcome is something that takes two very distinct and equally important things: discipline and focus. If you can live your life one moment at a time, then you will find that the journey can also be as rewarding as the outcome […]
Tips for Effective Dealership Marketing
Why Dealership Marketing Matters Let’s figure out what our consumers are looking for! In dealership marketing, the success depends on how you’re getting potential customers coming to your lot. It’s our guide to figuring out exactly what the customer wants. Each year, dealerships are creating ways to adopt new marketing strategies. Search Marketing For example, […]
Automotive technician pay plans: Hourly vs. Flat Rate…
Is the best automotive technician pay plan flat rate or hourly? For a fuller comparison of hourly, flat rate, and hybrid models, see our hourly vs. flat rate automotive technician pay plans guide. Before we start talking about automotive technician pay plans, we need to talk about technicians. A lot of technicians don’t feel like […]
5 Ways To Increase Repair Order Count
Let’s talk about Repair Order Count! Welcome everybody to Service Drive Revolution. Today, we are gonna talk about the impending doom of future repair order count dropping. We know that the repair order count is gonna drop over the next 12 to 24 months, but why? And what can you do to get ahead of […]
Morning Routine Of A Millionaire Service Advisor
Would you say you have the Morning Routine Of A Millionaire Service Advisor? Welcome to Service Drive Revolution. Today we are going to talk about the Morning Routine of a Millionaire Service Advisor. We’re gonna explain what are the things that you should be doing every day to be successful, to build your […]
Top 10 List You DON’T Want Your Business to Be On
Are you excited to know about our Top 10 List you don’t want your business to be on?! Christian and I have an episode today that is for everybody! Who’s ever been disappointed with customer service? There’s tons of examples of companies out there that put profits before customer service or they’re just too big […]
