The Future of Automotive: Culture, Leadership & Service Drive Excellence with Glenn Lundy
On today’s Service Drive Revolution, discover powerful service drive leadership strategies from Glenn Lundy, including how to adapt your dealership culture, empower your team, and future-proof your fixed ops department. A must-read for SERVICE ADVISORS and MANAGERS ready to level up.
Maximizing Service Drive Revenue: Top Strategies Explained
On today’s Service Drive Revolution, we dive into expert strategies for boosting service drive revenue with insights from industry leader Jim Kozimor. Learn how top service advisors and managers increase CSI scores, handle objections with confidence, and build lasting customer relationships—all without resorting to high-pressure sales tactics. Don’t miss this must-read guide to transforming your service department!
Boosting Service Drive Revenue: Proven Strategies for SERVICE ADVISORS and MANAGERS
In this special edition of SDR, we’re bringing the energy with an exclusive interview featuring Grammy-nominated, Platinum & Gold record producer Scott Erickson — a guest speaker for our upcoming invite-only coaching meeting on April 24th, themed “The Art of Being Extraordinary.”
Mastering Service Challenges: Essential Tips for Service Advisors and Managers
On this Drive By, Chris and Christian discuss how to mark up dealer parts for maximum profit and tackle the controversial diagnostic fee, offering tips on how to explain it to customers and build trust for future visits.
What to Expect as a New SERVICE ADVISOR : Your Roadmap to Success
On today’s Drive By, Chris and Coach Christian answer a question from a gentleman asking what to expect when he starts his first job as a Service Advisor.
The 9 Reasons Why Service Managers Fail (And How to Avoid Them)
Chris & Christian discussed why Service Managers fail and how to avoid them
Boosting Service Department Profitability: A Quick Guide for Fixed Ops
Chris & Christian give tips for improving your Fixed Ops and profitability
Achieving Outstanding CSI: A Quick Guide for Fixed Ops
Chris & Christian give tips of improving your Fixed Ops and CSI
A Personal, Behind-The-Scenes Takeaways From Top Dog 2024
Chris & Christian give their personal, behind-the-scenes insights on Top Dog 2024.
The Dealership Business Model: The Math Matters… A Lot!
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
The Dealership Business Model: Winning The Customer Service Game
Chris Collins, Christian Lafferty and Coach Hogie discuss the misunderstood Dealership Business Model.
Unlocking Excellence: Insider Secrets of Elite Automotive Service Managers
Hey there, Chris Collins here! I’ve been in the automotive industry trenches for over 25 years, and I’ve seen it all when it comes to service managers. Some struggle to keep their heads above water, while others seem to effortlessly lead their teams to success. So, what’s the secret sauce that separates the average from […]
