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How to Calculate Hours Per RO (+ Common Mistakes)
Most dealerships calculate Hours Per RO wrong. Learn the correct formula, avoid costly mistakes, and benchmark your service department performance.

Why Service Managers Are The Dealers Of The Future
The CRAZIEST thing happened last night! And no, this isn’t one of my famous Chris Collins rants or metaphors to teach you a lesson about

Auto News Update: Are Looters Targeting Dealerships?
Welcome to the first installment of Auto News Update from Service Drive Revolution! This week’s top stories in auto news– Auto show cancellations? Tesla email

What is Your Service Advisors’ S.O.S.?
There is a word circling around right now… and that word is…. Opportunity! There’s so much opportunity in front of us, even despite what’s going

43 Service Advisor Training Resources
If you’re thinking of getting some service advisor training for your automotive service advisors, then you’ve come to the right place. With over 20 years under

How Service Managers Can Keep Their Pay Plan From Changing
Leave it to a global pandemic to divide us. The world, the country, the automotive industry… On the dealership side of things, there are clear

Episode 100 – The 6 Types of Service Advisors That Will Kill Your Service Department
Thank you to all of the Service Advisors, Service Managers, Techs, and everyone in the automotive industry who has tuned in over the years and

The 5 Landmines to Avoid When Reopening
We weren’t prepared for Coronavirus. It’s true! Think of all the things that we, as a country, weren’t prepared for… New car sales shutting down

Should Service Managers Fire Advisors Who Do This?
This Coronavirus quarantine is driving me crazy!! And I’m not alone, a lot of Advisors and Service Managers feel the same. “So what,” you might

Service Advisor Sales Training: Sell More With No Sales Objections
Service Advisor Sales Training is something that we get asked about on a daily basis! I want to do my best to help you grow

Motivating Service Advisors During The Coronavirus Crisis
Right now, an insidious, invisible enemy is threatening to destroy your Service Drive. Hell, it may already be affecting your Service Advisors if you haven’t

Should Dealers Pay Service Advisors and Technicians During the Coronavirus Lockdown?
Before we get started, we have a special announcement: Service Drive Revolution is getting its own website! Head over to servicedriverevolution.com, and sign up for
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Are you working in the business or on the business? It is possible to stop ‘spinning your wheels’ and get back into the black.
Unlock the Secrets to Maximizing Technician Efficiency & Shop Profits!
Are you struggling with technician turnover, underperforming bays, or leaving money on the table? It’s time to turn those challenges into profits—and it starts with this free resource!
This isn’t just another guide. It’s a roadmap to rethink your shop’s strategy, boost profits, and empower your techs.